What are the necessary ingredients that make for a successful mediation? Is there a difference between a great mediation and an average mediation? How is mediation different from arbitration and litigation? Harvard-trained negotiator, mediation, and communication specialist Raphael Lapin shares his expert opinion in this episode of Negotiations Ninja.

NOTE: None of this is legal advice. Always seek the counsel of a qualified attorney. This is meant for informational purposes only.

Outline of This Episode

• [1:50] Learn more about Raphael Lapin
• [4:52] Raphael's negotiation strategies monthly column
• [6:40] The difference between arbitration and mediation
• [13:43] Raphael's process as a dispute mediator
• [18:56] How to understand the interests of the other party
• [22:25] A mediation is an evolutionary process
• [27:40] How to get each party to follow through on their commitment
• [29:15] How some people abuse the mediation process
• [34:37] How to connect with Raphael Lapin

Resources & People Mentioned

• Getting to Yes by Robert Fisher and William Ury

Connect with Raphael Lapin

• Lapin Negotiation Services
• Sign up for Raphael's newsletter
• Watch Raphael's videos on YouTube

Connect With Mark

• Follow Negotiations Ninja on Twitter: @NegotiationPod
• Connect with Mark on LinkedIn
• Follow Negotiations Ninja on LinkedIn
• Connect on Instagram: @NegotiationPod

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