In this episode, Simon sits down with Karla Reffold, Chief Insights Officer at Surefire Cyber, where she transforms real-world cyber incident data into actionable business intelligence that helps organizations strengthen their cybersecurity posture.
Drawing on her unique journey from founding one of the UK's first cybersecurity recruitment firms to leading cyber insights at Surefire Cyber, Karla shares practical lessons on entrepreneurship, cybersecurity leadership, ransomware trends, AI, deepfakes, hiring top talent, and why business leaders must view cybersecurity as a business risk—not simply an IT problem.
The conversation explores how organizations can improve cyber resilience through fundamental security practices, why networking remains one of the most valuable career assets, and how diverse perspectives create stronger cybersecurity teams.
Whether you're a CEO, cybersecurity leader, entrepreneur, recruiter, or technology professional, this episode delivers practical advice on leadership, cyber resilience, business growth, and the future of cybersecurity.
Key Moments
Karla's journey into cybersecurity and launching her recruitment business
Building and successfully exiting one of the UK's first cybersecurity recruitment firms
Expanding into the US market and lessons from entrepreneurship
What a Chief Insights Officer actually does
Turning cybersecurity data into business insights
Why organizations struggle to connect cyber risk with business decisions
The importance of backups and multi-factor authentication (MFA)
How AI is changing cybersecurity—and what isn't changing
The growing threat of deepfakes and AI-powered fraud
Common mistakes companies make when hiring cybersecurity professionals
Why networking creates better career opportunities than résumés alone
The role of diversity in building stronger cybersecurity teams
Karla's advice for building a personal brand and industry reputation
Quick-fire leadership lessons every executive should know
To learn more about Karla Reffold, please visit her Linkedin Profile
To learn more about Surefire Cyber, please visit her website.
YOUR HOST - SIMON LADER
Simon Lader is the host of The Conference Room, Co-Founder of global executive search firm Salisi Human Capital, and lead generation consultancy Flow and Scale. Since 1997, Simon has helped cybersecurity vendors to build highly effective teams, and since 2022 he has helped people create consistent revenue through consistent lead generation.
Get to know more about Simon at:
Website: https://simonlader.com/
Twitter: https://twitter.com/simonlader
LinkedIn: https://www.linkedin.com/in/headhuntersimonlader/
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