How can colleges and universities be intentional about their governance so they are prepared to make decisions they've never made before, with higher stakes, in less time? How can boards strike the right balance between hindsight, oversight, and foresight? How can they create meaningful metrics on outcomes and the processes to achieve them? We dig into these questions with Steve Charles, Founder of the IMMX Group and higher ed board member (Note that Steve's views are his own. He's not speaking on behalf of any institution.)