The ConsumerFi Podcast - Presented By Nortridge Software

Joel is joined by PayNearMe's Vice President, Head of Marketing and Consumer Research, Anne Hay, and Director of Marketing, Steve Murphy, to discuss their most recent report on why consumers pay late, including generational differences that lead to late payments, the rise of digital payments and strategies lenders can use to help consumers stay on track.

Joel sits down with the National Automotive Finance Association's new Executive Director, Jennifer Martin, to discuss her vision for the association moving forward, the benefits to membership, and what's in store at the upcoming NAF Conference in June.

Joel is joined by LocateSmarter's Director of Training and Development, and legend in the skip tracing business, Alex “The Skip Guru” Price, to talk about the history of skip tracing, why DB Cooper is such an intriguing mystery, and the most common mistakes skip tracers make.

Joel is joined by Jermiah Wheeler, the President of the DRN & MVTRAC business units for Motorola Solutions Inc., to talk about the current state of recovery industry, including the importance of having a voice on Capitol Hill, the squeeze current trends are putting on the on the ground recovery agents, and why collaboration between competitors is key to finding a way forward.

Joel is joined by the Executive Director of Receivables Management Association International, Jan Stieger, to discuss the logistical and regulatory challenges that come with selling debt, why the time to think about defaulted accounts is at origination, and the benefits of attending the RMAI's annual conference.

Joel is joined by AXOS Bank's Senior Vice President of Direct Consumer Lending, Anthony Capizzano, to discuss how partnering with a fintech company can help you capture new business, why even smaller companies can benefit, and what challenges the new year holds for the entire auto loan business model.

Joel is joined by Co-Founder and President of Lender Compliance Technologies, Glenn Munro, to discuss how their automated Refund Control compliance platform can make your life a whole lot easier, how Salesforce integration makes it all possible, and why the current the FTB/CFPB makeup has put an added emphasis on compliance.

Joel is joined by Jarrett Carson, Asset and Recovery Manager at Alaska USA Federal Credit Union, to provide insight on how to manage your SCRA program, including the differences between state and federal service obligations, the importance of maintaining relationships with your state's National Guard, and how you can protect yourself from regulatory action with good record keeping.

Joel is joined by Mike Buckingham, Managing Director PIN Automotive Finance Practice, at J.D. Power to discuss their current market analysis, including rising car making compact cars more appealing to consumers, the almost complete dissappearance of dealer incentives, and how competitive market forces are keeping rates down.

Joel and BankruptcyWatch CEO, Lance Wickham, sit down to discuss the past, present and future of bankruptcy regulations, why it's critically important to automate your procedures dealing with debtors going through bankruptcy, and how savvy lenders are setting themselves up to take advantage of the coming uptick in filings.