Daniël Rood, director of AI go-to-market at Google Cloud, offers a masterclass in navigating transformation from inside a tech giant. Building Google's first European AI team when gen AI was still "a PhD science project," Rood reveals the hidden resistance mechanisms that plague even innovative organizations. His concept of the "corporate immune system"—the culture that protects success for all the right reasons but resists dramatic shifts—explains why customer success stories, not internal advocacy, are what actually move leadership. His hiring philosophy centered on "intellectual humility" and "teams of translators" who bridge technology and business offers a blueprint for staffing AI initiatives moving too fast for anyone to be an expert.

The conversation reveals Google's quiet dominance: AI Mode has already reached 1.5 billion monthly active users, nearly double OpenAI's reach. But Rood's most provocative insight addresses vertical SaaS: he predicts the shift to "expertise as a service," where repetitive professional work gets commoditized and deep human judgment becomes "an API on top of the platform." His framework for the new reality is stark—culture trumps strategy, three-year horizons are irrelevant, the world is "tokenizing," and sales cycles collapse through proof-based processes. By 2030, he argues, AI will have moved so deeply into the background that having a Chief AI Officer will seem as obsolete as having a Chief Mobile Officer today.