The Correspondent

This episode is a replay of Derek Hetherington's session at the LINK OH event in Columbus, Ohio on August 5, 2026. In this session, Derek weaves together his experiences in banking and the U.S. Army to discuss how to successfully build a credit culture within the bank.

Future ICBB Events: Home

This episode is a replay of Troy Tinsley's session at the LINK OH event in Columbus, Ohio on August 5, 2026. In this discussion, Troy covers loan review best practices related to scope and composition.

Future ICBB Events: Home

In this year's Q3 market update, ICBB CFO Chris Dew and Scott Kimel with FNBB Capital Markets discuss rates, risk, regulation, and navigating tough conversations with borrowers.

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Follow Chris on LinkedIn: Christopher Dew | LinkedIn

Follow Scott on LinkedIn: Scott Kimel | LinkedIn

ICBB DDA: General DDA - ICBB

Stablecoin has been a constant topic of conversation in the banking industry in recent years. But what is it, and what might it mean for your community bank? In this episode, Ryan Jackson from the American Bankers' Association breaks it down in simple terms. This discussion serves as a preview to his presentation on stablecoin in BOOM on November 13, 2026

Helpful Links

Register for BOOM: BOOM West | ICBB Courses

ACH fraud risk is evolving—and so are regulatory expectations. Under Nacha's 2026 ACH risk-based monitoring requirements, financial institutions must implement processes to identify anomalous and potentially fraudulent ACH activity. In June, ICBB hosted its first ever LINK event in Tennessee, and Starr Lagin joined as a speaker to educate community bankers on how to protect themselves and their customers from ACH Fraud. This episode is a replay of that discussion.

Helpful Links

ACH RiskLens: ACH RiskLens - ICBB

Follow Starr on LinkedIn: Starr Largin | LinkedIn

The Federal Reserve plans to discontinue all international services by the end of 2026. Back in June, ICBB hosted its first ever LINK event in Tennessee, and Dan Caputo of Ascendant FX Inc. and John Karhoff of Ascendant affiliate FTNI, joined as speakers to guide community bankers through finding a new solution. This episode is a replay of that discussion.

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ICBB International Services: International Services - ICBB

Follow Dan on LinkedIn: Dan Caputo | LinkedIn

Follow John on LinkedIn: John Karhoff | LinkedIn

The second quarter of 2026 has been eventful from an economic and geopolitical standpoint, and community banks are left to navigate the fallout. ICBB CFO Chris Dew, Chief Lending Officer Brandon Feltner, and Scott Kimel from FNBB Capital Markets return to discuss how community banks move forward in the uncertainty.

Helpful Links:

Register for LINK OH: LINK (OH) | ICBB Courses

Blog Post on Competing with Megabanks: The Hyper-Local Blueprint—How Community Banks Win Against Big Tech and Megabanks - ICBB

For years, there's been a fundamental language barrier in banking. Marketers talk about 'impressions,' engagement,' and 'brand awareness.' But the C-suite and the board? They talk about efficiency ratios, loan-to-deposit balances, and return on equity. Today's episode tackles one of the toughest internal challenges in the industry: how to transition bank marketing from a perceived 'cost center' into a documented 'revenue driver'. Eric Cook, known for marketing agency WSI, The Linked Banker, and communitybanking.ai, discusses how to 'market your marketing' to your C-suite and board, so that they can see the value of the marketing team.

Helpful Links

Follow Eric on LinkedIn: (14) 🤘 Eric Cook, MBA | LinkedIn

WSI: Digital Marketing & AI Solutions for Community Banks | WSI

The Linked Banker: Become a Better Banker Online Today | The LinkedBanker

CommunityBanking.ai: CommunityBanking.ai - AI Adoption for Community Banks

As technology continues to evolve, community bankers often fear losing the personal touch that sets community banks apart. But the convenience technology provides doesn't have to be at odds with relationship banking. This episode features Joan Marsili, a longtime banker and chief growth officer at Marsili Growth Advisory. She recently co-hosted a webinar about leveraging what she calls "unreasonable hospitality" to prove marketing ROI and drive bank growth. She outlines an approach that focuses on the customer experience and personal touch, while still satisfying the desire to see a return on investment.

Helpful Links:

Follow Joan on LinkedIn: (2) Joann Marsili, MBA, CFMP | LinkedIn

With economic uncertainty in the air, managing risk in the loan portfolio can feel like navigating a minefield. It's more important now than ever to move from a reactionary approach to a proactive one. In this episode Michael Wear, a consultant and speaker at the upcoming Ohio LINK event, discusses moving from reactive to proactive risk management, along with chief lending officer Brandon Feltner, and correspondent loan officer Nick Bigley.

Helpful Links

Register for LINK (OH): LINK (OH) | ICBB Courses

Follow Michael Wear on LinkedIn: (3) Michael Wear, CRC | LinkedIn

ICBB Commercial Lending Solutions: Commercial Lending Solutions - ICBB