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The Customer First Show
The Customer First Show episodes
- "Unlocking The Creative Mind To Create Positive Impact For Your Team And Your Customers"
In this episode, Naeem speaks to Sirte Pihlaja, bestselling author and CX expert.
Sirte can be found here:
linkedin.com/in/sirte
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
30 min - "The Importance Of Your Employees In Delivering An Awesome CX"
In this episode, Naeem speaks to Carolene Méli, and experience strategist and Young Leaders mentor.
Carolene can be found here:
linkedin.com/in/carolenemeli
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
27 min - "Understanding Your Customer's Wants & Needs To Shape Your CX Offering"
In this episode, Naeem speaks to Gabriela Geeson, a seasoned Custome Experience & CRM Manager for WorldRemit.
Gabriela can be found here:
linkedin.com/in/gabriela-geeson-a5089b2a
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
12 min - "Don't Drop The CX Baton In Your Organisation"
In this episode, Naeem speaks to Sharon Boyd, the CXO at MKL Innovation.
Sharon can be found here:
linkedin.com/in/boydlsharon
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
23 min - "Using Customer & Employee Feedback To Influence Your Strategy"
In this episode, Naeem Arif speaks to Stacy Sherman
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
22 min - "Putting Amazing Into Your Own Customer Service"
In this episode, Naeem Arif speaks to Shep Hyken.
A series of interviews with global CX experts who share their knowledge and insights on CX best practices
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
35 min - "Lace Up Your CX Boots And Get Climbing"
In this episode, Naeem Arif speaks to the B2B Customer Experience Consultant, Hannah Foley
Hosted by Naeem Arif - CX enabler and business transformation consultant
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
14 min - "Using creative and immersive tactics for your CX strategy"
In this episode, Naeem speaks to self-proclaimed CX Evangelist, Janelle Mansfield
16 min - "Customer Experience is not an initiative - it's much more than that"
In this episode, Naeem speaks to Customer Experience design expert, Ruth Crowley
27 min - "What gets measured and mapped gets managed; a framework for improving customer experiences"
Naeem Arif, CX enabler and business transformation consultant, speaks to Alec Dalton, the Customer Experience & Quality Management Expert.
Naeem can be found here:
Twitter - @NAConsultingLtd
Facebook - https://www.facebook.com/NAConsultingLtd/
LinkedIn - https://www.linkedin.com/in/naeemarif/
Alex can be found here:
LinkedIn - https://www.linkedin.com/in/alecndalton/
25 min
About The Customer First Show
From the publisher's feed
A series of interviews with global CX experts who share their knowledge and insights on CX best practices