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The CX Podcast
By Steven Van BelleghemBusiness
The CX Podcast episodes
- Steven calls with Rudy Moenaert
In the past weeks Steven called with 6 people with a great interest in technology, data, ...
In this last episode he talked with Rudy Moenaert, professor of strategic marketing.
28 min - Steven's Week 124: news about Alibaba, Marriott, Apple, Sainsbury's and Facebook
Welcome to a new Steven's Week! The topics of this week's episode are Alibaba doubling their volume for Tmall, Marriott starting with a home rental offering, Apple revealing their quarterly results, Sainsbury’s launching their first cashless store and Facebook announcing big plans at the F8 conference. Enjoy!
6 min - Steven calls with Thierry Geerts
In the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ...
In this episode he talks to Thierry Geerts, CEO of Google Belgium.
27 min - Steven's Week 123: News about Facebook, Google, Uber and JcPenney
Welcome back everyone! In this new episode: Facebook has confirmed it’s working on a digital voice assistant and released some impressive user and sales figures, Google’s smart city project Sidewalk Labs is being criticized for openly communicating about their data collection, we are seeing huge new investments in the development of driverless vehicles and Apple Pay is experiencing trouble in US retail.
7 min - Steven calls with Pascal Coppens
In the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ...
In this episode I talk to Pascal Coppens, China expert at Nexxworks.
29 min - Steven's week 122: News about Walmart and Google Assistant, Facebook and Burger King!
Welcome everyone! Walmart and Google Assistant partner up for voice shopping, Facebook wants to launch a specific news tab and Burger King and Nestlé are both experimenting with non-beef burgers: the Impossible Burger and the Awesome Burger. Enjoy the Easter Holiday!
4 min - Steven calls with Ken Hughes
In the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ...
In this episode I talk to keynote speaker Ken Hughes.
30 min - Steven's week 121: News about McDonalds, Apple and the success of cash-free stores in the US
Welcome everyone! In this week's show: local governments in the US aren't very excited about the success of cash-free stores, McDonalds acquires a big data company for a more personalized experience and what can we expect from Apple TV Plus and the rest of Apple’s new services?
7 min - Steven calls with Tom De Ruyck
In the coming weeks Steven will be calling with 6 people with a great interest in technology, data, ...
This is the second episode with Tom De Ruyck, managing partner of Insites Consulting.
35 min - Steven's week 120: News about Whatsapp, Instagram, Volvo and Nvidia!
Welcome everyone! In this week’s update: WhatsApp is preparing to launch a mobile payment service, Instagram is on its way to becoming a social shopping platform, Volvo announced a set of smart safety features and Nvidia’s AI software turns simplistic drawings into photorealistic landscapes.
4 min
About The CX Podcast
From the publisher's feed
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.
Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.