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The CX Podcast
By Steven Van BelleghemBusiness
The CX Podcast episodes
- 8 min
- Steven's week 111: News about Apple, Audi, Disney, AI algorithms and Amazon Go stores
Happy 2019 everyone! Welcome to the first show of the year, featuring Apple’s move to make iTunes available for Samsung, an Audi and Disney partnership that wants to bring VR into your car, AI algorithms that detect shared Netflix or Spotify accounts and Amazon Go stores keep on booming.
4 min - Steven’s week 110: News about Starbucks and Uber Eats, Snapchat, Elon Musk and Google Lens!
Welcome to the last episode of Steven’s Week this year! The topics: the movie screenplay about Snapchat is number one on the Hollywood blacklist, Starbucks is partnering up with Alibaba Group and Uber Eats, meeting apps are adding features to improve appearances, Elon Musk launched his boring company and Google Lens can now identify over one billion products.
6 min - 18 min
- Steven's week 109: News about Nvidia, Amazon, Taylor Swift and the new king of YouTube!Welcome to a new update! In this episode: Nvidia created an entire racing game background using AI, Amazon takes cashier-free stores to airports, Taylor Swift uses face recognition for concert security, we watched about 60 billion hours of gaming footage in 2018 and a 7-year-old boy is the king of YouTube.5 min
- Steven's week 108: News about Microsoft, Ali Baba, Marriott's data leak and WhatsApp!In this episode of Steven’s Week: Microsoft closed a huge HoloLens deal with the US army, Ali Baba seals a partnership with El Corte Inglés, Marriott’s data leak raises security questions, WhatsApp wants to start payment services in India and China wants all electric car users to share their data. Enjoy!8 min
- 8 tech announcements of 20188 tech announcements of 2018 that define the future of customer experience19 min
- Steven's week 107: News about UPS, Amazon, Apple Pay, Spotify en WeChat!Welcome to a new Steven’s Week! In this episode: UPS wants to use AI to predict the weather and avoid delivery issues, Amazon launches developers’ tool RoboMaker, Apple Pay is coming to Belgium while Spotify is going to India, WeChat teams up with Japanese social platform Line and Amazon wants Alexa in our cars. Enjoy!5 min
- Steven's Week 106: news about AI, Snapchat, LinkedIn en YouTube!Welcome to a new Steven’s Week! In this week’s show: AI made it possible to create a master fingerprint, Snapchat keeps on looking for partners to develop cool new AR features, LinkedIn is testing its own version of Stories and YouTube broadcasts the full Lego movie for free on Black Friday!4 min
- Steven's week 105: News about Alibaba, Walmart, Starbucks and Snapchat!Welcome to the new weekly, now also available through iTunes and Spotify! Big news from Alibaba, that will open its first European logistics hub in Belgium, Walmart is creating in-store AI labs, Starbucks is experimenting with mobile delivery in China and Snapchat moves into personalised e-commerce with emoji merchandise.5 min
About The CX Podcast
From the publisher's feed
Every month Steven shares his view on the latest customer experience, marketing and technology news in a short update. On a regular bases, you can also listen to (parts of) his keynote presentations and interviews with experts in the field of customer experience and technology.
Steven is a thought leader on the transformation of customer relations and the future of marketing. He is an expert in inspiring companies to become true customer-centric organizations in this high speed digital world.