The CX Show

This month, Jack, John and Natalie sit down with Hayden and Heidi Dyt — the husband-and-wife duo behind Foxes Den, a family-run business serving up restaurant-quality food for fast foodies. From cooking for loved ones at home to building a brand that brings wholesome, natural meals to people on the go, it’s a story of passion, persistence, and purpose. Founded in 2011 with a simple mission — to make healthy food convenient and delicious — Foxes Den is a testament to what happens when you stay true to quality and lead with heart. This episode is a warm, inspiring conversation about family, food, and building something that matters

This month, Jack, Alex, and John sit down with the passionate team behind Marisa’s Kitchen — a family-run business known for their award-winning soups, sauces, and dips. From humble beginnings to supermarket shelves, they share the real story behind the brand: years of hard work, late nights, and staying true to quality. It’s a warm, honest conversation about family, food, and what it takes to build something meaningful from the ground up.

Jack, Alex, and their dad John sit down with special guest Kyle Rodgers for one of their most powerful conversations yet. Kyle opens up about his journey through the highs and lows of the logistics industry including the moment he collapsed at an industry event, hit his head, and needed surgery. They dive deep into burnout, the pressure to succeed, and the challenge of raising young children while running a business. It’s a raw and honest look at what it really means to lead, recover, and find purpose again both in work and in life.

Join Jack, Alex, and their dad John as they welcome a very special guest — their mum, Marie. In this heartwarming episode, the family shares stories from behind the scenes at Cold Xpress, reflecting on the challenges, values, and teamwork that have shaped their journey. A candid and personal look at the family behind the business.

Join Jack, Alex, and their dad John as they chat with their first-ever guest, Oliver from the Australian Meat Industry Council (AMIC). In this episode, they explore the role AMIC plays in supporting local butchers, processors, and smallgoods makers across Australia. Learn how Cold Xpress works alongside industry leaders like AMIC to keep food moving and businesses thriving — from paddock to plate.

Join Jack, Alex, and their dad John as they dive into the world of business, family dynamics, and the refrigerated transport industry. Together, they run Cold Xpress, a family-owned company based in Rowville, Victoria, specialising in chilled and frozen next-day delivery services. From Melbourne metro to regional Victoria, their trusted fleet serves as the distribution backbone for manufacturers, food processors, agents, and distributors.

Join Jack, Alex, and their dad John as they dive into the world of business, family dynamics, and the refrigerated transport industry. Together, they run Cold Xpress, a family-owned company based in Rowville, Victoria, specialising in chilled and frozen next-day delivery services. From Melbourne metro to regional Victoria, their trusted fleet serves as the distribution backbone for manufacturers, food processors, agents, and distributors.

Join Jack, Alex, and their dad John as they dive into the world of business, family dynamics, and the refrigerated transport industry. Together, they run Cold Xpress, a family-owned company based in Rowville, Victoria, specialising in chilled and frozen next-day delivery services. From Melbourne metro to regional Victoria, their trusted fleet serves as the distribution backbone for manufacturers, food processors, agents, and distributors.