A confessional from your humble narrator to make a case for keeping your cool in the face of adversity (or life's little annoyances).

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While speed and efficiency are celebrated in the workplace, effective communications often requires time to find just the right combination of words, which will resonate with your audience. Take the time to do so.

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When you have an opportunity to share your knowledge, take it. You'll provide value to someone, and you'll feel the "happiness trifecta" course through your brain.

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Goldman Sachs' announcement that it would refuse to take companies public if they did not have a female board member may have been PR posturing. But if it spurs more diversity in the workplace, it should be commended.

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In this episode we just listen to how Alicia Keys, charged with the impossible task of opening the 2020 Grammy Awards, hours after Kobe Bryant had been killed, summoned an arena, and a nation together.

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2020 is a leap year, so we get an extra day this month (and this year). Undoing has big plans, but before we get there, we need to know how the calendar shift happens every 4 years.

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In the workworld we think of creativity in the context of design thinking. But design thinking, which is supposed to be all about thinking without confinements, is proposed as a 5-step process. Ironic. Today we say get rid of the numbered steps, and call them colours. We then celebrate the third "colour" of design thinking - ideate.

Music: "Mellow Yellow"

Artist: Donovan

undoing plays music under license by SOCAN

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Critical thinking is a misunderstood, but sought after competency. Your ability to detach your feelings from facts will help you strengthen yours.

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Blogger Chris Brogan's "words for 2020" stuck with us in early January. We highlight one in particular today - push - as an invisible display of character.

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Hearing the words of Charles Dickens rekindles our appreciation for writing with intention, and becomes a communications tip for us all to work on.

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