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The difference between apologizing and not apologizing in a professional setting
The value of a sincere apology can go a long way with patients. This RDH witnessed the dentists who chose two very different approaches.
Shelly M. Turner, MBA, MASL, BASDH, RDH
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By rdhmagazinepodcast
5
44 ratings
The value of a sincere apology can go a long way with patients. This RDH witnessed the dentists who chose two very different approaches.
Shelly M. Turner, MBA, MASL, BASDH, RDH
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