What if AI could revolutionize the way your business operates?

Join us as we uncover the secrets to thriving in the age of AI with our special guest, Rakesh Singhani, CEO of Prosopartner.

Rakesh provides a deep dive into the transformative power of generative AI on shared services, revealing how businesses and countries with large offshore working populations can turn potential challenges into thriving opportunities.

Learn why combining AI and automation with robust processes and a people-centric approach is the key to unlocking true business value.

Rakesh also stresses the importance of upskilling the workforce and adopting a mindset change to fully embrace and experiment with AI technologies, drawing on practical examples like Singapore’s retraining initiatives.

In our conversation, we explore the practical applications of conversational AI, focusing on optimizing AP, customer, and HR queries for better ROI. Rakesh explains how Prosopartner leverages Druid AI for its seamless integration and functional effectiveness within their technology ecosystem. 

Emphasizing the proverb, "If you want to go fast, go alone; but if you want to go far, go together," he underscores the importance of collaboration and breaking down silos to ensure everyone works together effectively. 

We wrap up by discussing the critical role of company culture and the integration of advanced technologies in achieving business success. 

Don’t miss out on Rakesh’s invaluable advice on navigating the age of AI, only on Druid Talks!

#ad

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Ever wondered how AI is revolutionizing higher education and what it means for the future of learning?

In this episode, we bring you the latest insights and practical applications from the experts themselves. Join us as we sit down with Benjamin Duggar from Georgia Southern University, who shares how their digital assistant, GUS, has transformed student communications, leading to higher enrolment and improved student retention.

Bryant Richards from Nicholls College and Dr. David Rehr from George Mason University also weigh in, offering their perspectives on how AI is reshaping educational landscapes and enhancing operational efficiencies.

Discover the broader implications of automation and AI on job markets and essential skill sets, especially within business education.

Bryant Richards highlights the critical need for students to adopt automation tools to stay competitive in fields like accounting, finance, and HR. 

Our discussion delves into how training students in these technologies can open up exciting career opportunities, meet stakeholder demands, and streamline university processes. 

By integrating AI, institutions can reduce administrative friction and redirect resources to vital areas like academic advising, ensuring a more personalized and effective educational experience for students.

Explore the transformative potential of intelligent automation (IA) in optimizing higher education operations, from GPA compliance to admissions and financial aid. 

Our guests emphasize the importance of incentivizing technology adoption and overcoming resistance to change by demonstrating clear benefits. 

Learn how inclusivity in AI project development can foster a collective enthusiasm, as exemplified by the experiences at George Mason University. 

By involving a broad range of stakeholders, institutions not only enhance innovation but also build a strong foundation for successful AI integration. 

Don’t miss this enlightening conversation on the future of higher education through the lens of AI and automation.

#AD 

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

What if you could revolutionize your business with a dedicated team focused solely on intelligent automation?

Join us on Automation Unscripted as Daniel Andrews and I break down the blueprint for establishing a successful Intelligent Automation Center of Excellence (COE) tailored to your organization's unique needs.

We’ll walk you through crafting a robust strategy that aligns seamlessly with both business and IT goals, ensuring your automation programs aren't just efficient but transformative.

Learn the critical steps for implementing a structured methodology that adapts to the ever-changing landscape of intelligent automation, maximizing your impact and driving your organization forward.

Our discussion doesn't stop there.

We delve into the essential roles that make up a COE, from the executive sponsor who champions and funds the initiatives to the COE lead who navigates and adapts strategies.

Gain insights into the specialized roles of IPA architects and the indispensable Robotic Operations Center (ROC) team, ensuring the smooth operation of your automation program.

Discover the crucial contributions of project managers, developers, and the discovery team, all of whom merge business acumen with technical expertise to identify and automate valuable processes.

This episode serves as your comprehensive guide to setting up and running a successful COE for intelligent automation.

Don't miss out on these game-changing insights!

Dan and I are always keen to hear your thoughts on the podcast or to receive questions or suggestions to feature in future editions. Get in touch with us at [email protected]

To find out how AI and automation could benefit your organisation, visit www.virtual-operations.com or book a free consultation at https://calendly.com/virtualoperations/.

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Struggling to keep pace with the breakneck speed of AI advancements? We've got you covered.

Tune in as we sit down with Doug Shannon, a global authority in intelligent automation and generative AI, to uncover the hottest trends shaping 2024.

From the pivotal build-or-buy dilemma to the ongoing relevance of intelligent automation, Doug draws from his vast experience to provide CIOs with the insights they need to make strategic decisions in an ever-changing tech landscape. 

Learn how companies, regardless of their size, can navigate these trends to stay ahead of the curve.

Ever wondered what the future holds for technology and business integration? Doug takes us on a visionary exploration of the autonomous enterprise, where generative AI and autonomous agents work in harmony with human roles. 

We tackle the strategic debate of investing in these cutting-edge technologies now versus waiting, highlighting the importance of embedding these systems into your company culture for enhanced collaboration and visibility. 

Imagine a future where business users are more self-sufficient and tech-savvy, achieving their goals with unprecedented efficiency. 

Don’t miss this episode jam-packed with actionable insights and futuristic strategies!

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Join Craig Gillam and I as we shake up the leadership conversation, injecting our decade of shared experiences and a healthy dose of humour into the mix. 

Kieran, a twice-published author, pulls back the curtain on the AI revolution—filtering out the hype to give us the straight dope on its actual impact on leadership and industry.

Kick back with us for a session that's as entertaining as it is insightful. 

You'll get the lowdown on Kieran's latest literary venture, "The A to Z of Generative AI", hot on the heels of his first hit book "The A to Z of Organizational Transformation".

This is about sparking real dialogue, so get your questions ready for a lively back-and-forth. 

We're peeling away the layers of AI's 80-year over night success story, revealing where it's been transformative and where it's just been noise. 

So tune in, learn a thing or two, and maybe even crack a smile as we navigate the shifting leadership landscapes in the age of AI.

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Is the buzz around generative AI signalling a revolution or just the latest tech fad on the brink of bursting?

Join me and the insightful Francis Carden as we take a hard-hitting look at this question, peeling back layers of current AI enthusiasm to examine the raw truths beneath.

From the nagging concerns surrounding security and bias to the tantalizing possibilities of AI-enhanced creativity, we'll reveal the tug-of-war between ground breaking potential and the unaddressed issues that could undermine AI's promise.

Francis Carden  and I don't shy away from the tough questions: How do we secure and control the data feeding into AI's, and can we ensure its use enhances human effort without crossing into ethical quagmires?

Finally, consider the looming shadow of AI over the future of work and the corporate landscape. We tackle the thorny issues of job displacement and inequality as we scrutinize how generative AI might either catapult the modern enterprise to new heights or exacerbate the digital divide. 

Stay tuned for a compelling wrap-up on how gen AI could be the great equalizer or the next wedge driving apart the haves from the have-nots in the corporate world. Join us for this thought-provoking episode of Digital Fight Club—where today's discourse shapes tomorrow's AI reality.

Follow Francis Carden for exceptional insights on AI and automation.

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

#AI models significantly aid in improving operational efficiency for enterprises, but the key to making businesses more efficient is a collaborative, open #ecosystem.
 
An open ecosystem enables enterprises to build customised #AI solutions that are finely tuned to meet their specific needs using the most advanced tools available!

To learn how IBM helped #Toyota reduce breakdowns by 70%, listen to the summary of my article that explores how adopting an open #ecosystem can transform businesses.

📰 Read the article here: https://lnkd.in/es6Bikh5

#AWSSummit #CloudComputing #TechNetworking #Innovation #Learning #IBM #IBMWatsonX #AILiteracy #KieranGilmurray IBM #IBMPartner

Image from Unsplash

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Prepare to have your perspective on AI and business radically enhanced as interviewer Robert Plank, and Kieran Gilmurray a luminary in the realms of AI, automation, and data analytics, joins us for a riveting exchange.

Kieran unravels the complexities of integrating technology within corporate landscapes and shares his wealth of experience in navigating the evolution of AI. His insights not only illuminate common pitfalls and biases inherent in the development of AI but also pave the way for an ethical, more effective harnessing of this powerful tool in shaping business futures.

Venturing into the tactical realm, this conversation pivots to the strategic employment of AI in driving business efficiency. Kieran advocates for starting with AI projects that resonate with a company's core missions—like deploying sophisticated chatbots that evolve to vastly improve customer service. Such initiatives aren't just about keeping pace with technological trends; they're about leveraging AI as a catalyst for true competitive edge and customer satisfaction.

Listeners will walk away with a clear understanding of how these intelligent systems can transform ordinary business processes into extraordinary customer experiences.

As we wrap up the dialogue, the focus shifts to the importance of ethical considerations in the AI landscape. Drawing from my Kieran's experiences, we discuss the unintended consequences that can arise from data-driven decision-making and the vital lessons learned from such encounters.

We leave you with an empowering call to action: to employ AI not merely as a tool for business advancement, but as a means to foster positive societal change, underscoring the belief that the true power of artificial intelligence lies in its responsible application for the betterment of all.

Robert Plank is the founder of Done For You Podcasting (DFYPodcast.com), host of the Marketer of the Day podcast (MarketerOfTheDay.com) and author of WWHW: Why, What, How-To, What-If (WWHWBook.com).

Robert has helped thousands of entrepreneurs create online businesses through 1000 podcast episodes, 15 books and 15 online courses. How can YOU use your podcast and book as an advertising, marketing and traffic tool to fulfil your wildest dreams?

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Unlock the mysteries of the perfect automation blend as Kieran and Dan Andrews take you through the dance of AI and RPA, transforming business processes with the precision of a ballet and the strategy of a chess match.

Harness the potent combination of RPA's "clickety-click" efficiencies and AI's "thinkety-think" innovations, and imagine handing off tedious tasks to your digital assistants, freeing you to tackle the work that truly matters.

Dan and Kieran paint a vivid picture of this partnership, with AI as the visionary Head Chef and RPA as the meticulous sous chefs, working in harmony to whip up the ultimate feast of productivity in your organizational kitchen.

Feel the ground shift beneath your feet as we explore the monumental impact of Generative AI on the business world, from cost-cutting marvels to the enhancement of human creativity. Kieran's insights into the transformative power of tools like ChatGPT will leave you pondering the future of your own operations.

Meanwhile, as Kieran and Dan navigate the ethical tightrope of AI with cautionary tales and emphasize the necessity of a 'human in the loop' to safeguard against the pitfalls of automation. With every leap in technology comes a responsibility to tread carefully; join us as we chart a course through these thrilling yet uncharted waters.

As Dan and Kieran wrap up our thought-provoking session, both reflect on AI's role in recruitment, scrutinizing the balance between efficiency and empathy in the digital age.

Dan and Kieran  emphasize the importance of human judgement amidst the algorithmic selection of candidates, underscoring the value of the human touch.

Our gratitude goes out to Dan and Kieran  for their invaluable contributions and to our listeners for joining us on this journey.

Stay tuned for our next episode, promising more riveting discussions that just might revolutionize your business processes.

Visit Virtual Operations (virtual-operations.com) for more information on intelligent automation, data analytics and AI or book a chat https://calendly.com/virtualoperations.

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Artificial intelligence (AI) has rapidly infiltrated our lives, from virtual assistants like Siri and Alexa to personalized recommendations on streaming services. As AI continues to evolve, a crucial question emerges: should we endow them with personality? 

This seemingly simple question carries profound ethical and practical implications, shaping the future of our interactions with technology.

The decision to imbue AI with personality is not a simple one. It carries both ethical considerations and potential benefits that demand thorough analysis and responsible development. 

As we navigate this complex landscape, one thing remains clear: ongoing dialogue, careful implementation, and ethical awareness will be crucial in shaping the future of AI and its impact on humanity. 

But are we prepared for this challenge? 

Are we ready to create an AI future that reflects our highest values? 

The answers will define not just technology, but who we are. So, what’s your take on this?


This text used text to speech analytics using Elevenlabs.  

📕 Read the full article here - 'Should we give AI a Personality?'  - 

Note: Photo by Dipqi Ghozali on Unsplash

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray