Explore the transformative potential of AI in the insurance sector with Jamie Warner from Plymouth Rock Assurance.

Discover how Jamie's passion for demystifying data science is guiding insurers to overcome traditional barriers, harnessing large language models (LLMs) to make unstructured data more accessible and useful.

Join us as we unpack the critical transition of actuaries, the insurance industry's original data scientists, as they integrate AI to enhance risk assessment and prevention.

You'll gain a deeper understanding of the balance between embracing cutting-edge technologies and maintaining clear, explainable analytics to navigate the highly regulated insurance landscape.

Venture into the complexities of advancing analytics with Jamie as we discuss the triumphs and challenges faced in leveraging deep neural networks amid outdated systems.

This episode promises valuable insights into the steadfast principles of good analytics, even as the field evolves.

Jamie shares her enthusiasm for the industry's rich data landscape and the opportunities it presents.

If you're intrigued by how advanced analytics can revolutionize insurance or wish to connect with Jamie for more insights, find her on LinkedIn.

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Experience the future of business with our special guest, Kieran Gilmurray, the world's first Chief Generative AI Officer. Discover how AI agents are set to revolutionize industries by taking autonomous actions beyond mere content generation. Learn how these intelligent systems are booking holidays, processing insurance claims, and managing IT service requests with unprecedented efficiency and productivity.

As we chronicle the rapid advancements in AI technology, Kieran sheds light on its expanding role in finance, insurance, and beyond. We emphasize the necessity of proper education and realistic expectations to prevent overhype and to ensure effective adoption. By examining the global race in AI development, including the EU's proactive AI Act, the US's leadership, and China's significant investments, we discuss the balance between innovation and regulation that is crucial for societal protection and industry growth.

Finally, we explore the intricate relationship between corporate strategy and evolving legislation, particularly within the EU. Kieran shares real-world insights and successful case studies, illustrating the tangible benefits of integrating AI tools with skilled human talent. This episode underscores the importance of investing in both technology and people, promising a more innovative and efficient future for businesses worldwide.

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

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📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Discover how AI is revolutionizing HR and transforming traditional roles in our latest episode of "Transforming HR: The AI Revolution." 

Together with digital transformation expert Clare Nutt, Creative Director & CEO of Quantum Human Resources, we unpack the exciting ways AI is reshaping recruitment, from automated candidate screening to predictive algorithms. Hear about IBM's impressive predictive HR attrition program, which has saved the company $300 million, and learn how AI is enhancing employee engagement and performance management by analyzing feedback and providing actionable insights in real time.

Navigating the integration of generative AI technologies in HR practices can be complex, but we break it down for you. Clare and I discuss the essential criteria for selecting stable, commercially backed AI solutions and the importance of continuous human oversight to mitigate risks and biases. We highlight the potential pitfalls of over-relying on AI, including legal and data protection risks, and emphasize the need for high-quality data to achieve the best results. Understanding these challenges is crucial for HR professionals aiming to responsibly adopt and implement AI in their organizations.

Stay ahead of the curve with our discussion on emerging trends in AI HR, including insights from Deloitte's predictions for 2024. We cover critical innovations like generative AI, headless HR systems, and total workforce intelligence, and Clare offers expert advice on crafting effective AI prompts to maximize productivity. 

This episode is packed with practical tips and strategies to help HR professionals leverage AI's potential, enhance their strategic importance, and navigate the evolving landscape of AI-driven HR practices. Tune in to gain valuable knowledge that can transform your HR processes and elevate your role in the organization.

Email: [email protected]
Email: [email protected]

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Unlock the secrets to a successful digital transformation with insights from Cassidy Reid, founder of Women in Automation, who has guided Fortune 500 companies through the maze of intelligent automation. This episode is packed with actionable strategies to ensure that technology investments align with your organization's goals and drive real business value. 

Say goodbye to the distractions of shiny new tech trends and learn how to build a solid transformation strategy that enhances decision-making and streamlines processes for measurable impact.

Join us as Cassidy demystifies the often-overlooked essentials of digital transformation. 

From understanding your organization's current workflows and pain points to crafting a robust business case, her advice is both practical and grounded in real-world experience.  Whether your aim is to reduce costs, improve customer experience, or scale your operations, this episode provides the roadmap to achieving tangible outcomes. 

Don't miss out on these valuable insights that could redefine how your organization approaches technological change.

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

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✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Curious about how AI can revolutionize your HR practices? Join us as we unpack the magic of artificial intelligence in the HR world with our expert guest, Claire Nutt, a distinguished chartered CIPD member, Creative Director & CEO of Quantum Human Resources and digital transformation specialist. 

Claire and I, Kieran, bring clarity to the often misunderstood concept of AI, emphasizing its role as a productivity ally rather than a job threat. We explore the current landscape where many HR professionals are just beginning to integrate AI but face a significant skills gap. Claire passionately argues that now is the time for HR experts to upskill and lead the charge in digital transformation.

This episode is packed with actionable insights on making AI a seamless part of your HR strategy. From the importance of consulting with experts and staying updated on AI advancements to addressing ethical considerations and biases, we cover it all. We share practical advice on enhancing productivity and decision-making, including crafting specific AI prompts for better performance management. 

Learn how to leverage human strengths alongside cutting-edge technology to gain a competitive edge in today's fast-paced business environment. Tune in and embark on the journey of integrating AI into your HR practices effectively!


Email: [email protected]
Email: [email protected]

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Curious about how to develop effective social selling strategies in the digital age?

Join us on this episode of AI Unscripted as we sit down with Nick Ruest, the CEO and founder of Global Business Advisors.

Nick unpacks the secrets to leveraging AI and digital tools, particularly LinkedIn and Sales Navigator, to create targeted client lists that genuinely resonate with your Ideal Client Profile (ICP).

Tune in to discover why personalized, non-automated outreach is crucial for fostering authentic engagement, and learn about the game-changing 'shrug shoulder selling' technique that eschews high-pressure tactics for genuine interest and connection.

In the second part of our conversation, Nick shifts gears to discuss the human-centric approach to sales, a particularly powerful strategy for professionals in the financial advisory and insurance sectors.

By diving deep into the core motivations and aspirations of these professionals, Nick underscores the importance of aligning your sales strategies with their true desires and needs.

This episode is a must-listen for anyone aiming to balance AI-driven tactics with the irreplaceable value of human connection. Whether you're a seasoned sales professional or just starting out, Nick’s insights will provide you with the tools to thrive in today’s digital landscape while keeping the human element front and center.

Who is Nick Ruest?

Nick, is a professional skilled in sales, local SEO, SMMA, AI Automation, and Agentic Workforce building. He also helps you learn how to leverage AI in your job or business if don't have a technical background.

Nick's mantra? Impact before income! 🌟

At University of Toronto, He is an adjunct lecturer, mentor, and coach for MBA students on subjects like: AI for business, inbound/outbound/content marketing, sales, and ESG/DEI topics. Nick also contributes by implementing design thinking and agile project management with professors and enterprise executives for independent study projects.

Nick has helped companies like CGI, Cognizant, Nike, Huber, WestFraser, Teck, Parkland, First Capital, Skyline, Capgemini & more. He has also created created and monitored successful marketing campaigns for companies like Edward Jones, Remax, Coldwell Banker, Finance of America, Primerica, Focal Point Coaching, Melaleuca, and hundreds of SMBs.

Support the show

𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Generative AI is transforming the business landscape, but are you truly prepared to harness its potential?

In this latest episode of Redefining AI Lauren Hawker Zafer features seasoned expert Kieran Gilmurray, who has a wealth of knowledge from his 30 years in AI, automation, and digital transformation.

Learn how Kieran has guided businesses through the intricate maze of cutting-edge technologies, ensuring they not only stay ahead but also avoid the costly pitfalls that come with missteps. His insights are a beacon for any business looking to bridge the gap between complex technology and tangible business outcomes.

Ever wondered how generative AI can revolutionize your business operations? Kieran takes us through the advanced capabilities of AI, showcasing real-world applications from crafting marketing plans to optimizing customer retention.

However, it’s not all rosy; AI-generated hallucinations and other limitations are highlighted with compelling examples that caution against blind reliance on technology.

Through personal stories, Kieran demonstrates how AI can handle mundane yet essential tasks like email composition effortlessly, illustrating its everyday practicality.

The episode also tackles the hype and reality of AI technology. Kieran calls out the phenomenon of "AI washing" and emphasizes the importance of an accurately matched digital toolkit. He shares his perspective on the necessity of educating business professionals about AI’s true capabilities and limitations. With his rich experience, Kieran offers a pragmatic approach to aligning technology with core business goals, underlining the critical role of seasoned IT experts in ensuring successful digital transformations.

Don't miss this engaging conversation that promises to arm you with the knowledge needed to navigate the evolving AI landscape confidently.

Interviewer: Lauren Hawker Zafer

Lauren Hawker Zafer is a doer, a passionate lifelong learner who has several years of professional experience in AI, ML, NLP, Data Analytics, Generative AI. She is the Chief Marketing Officer at Squirro a Gartner® Magic Quadrant™ Visionary that focuses on Retrieval Augmented Generation and Generative AI solutions for global financial institutions and public sector organizations. 

As well as being a CMO, Lauren is passionate about educating and about using education as a tool to empower individuals. 

In connection to this passion, Lauren initiated and hosts the Squirro Academy podcast: Redefining AI: https://open.spotify.com/show/6NPLcv9EyaD2DcNT8v89Kb?si=394d8a6b48a8411f

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Unlock the secrets to harnessing the power of AI in the insurance industry with insights from Ed Halsey, VP of Marketing at Genesis.

In this episode of AI Unscripted, Ed offers a comprehensive look at how artificial intelligence is shaping the future of insurance, navigating through the Gartner hype cycle, and even drawing comparisons to the Dunning-Kruger effect.

Learn why many companies stumble by focusing on niche applications and discover how aligning AI with core business challenges can lead to substantial gains, especially in areas like fraud analytics.

We also explore the transformative potential of generative AI in optimizing workflows and enhancing creative projects. Ed walks us through a captivating project involving over 3,000 games characters, showcasing the efficiency of tools like ChatGPT, MidJourney, and computer vision in streamlining processes and ensuring high-quality outputs.

Understand the critical differences between generative AI tools and large action models, and why identifying practical, industry-specific use cases is essential for successful AI integration in insurance.

Finally, we tackle the challenges and opportunities of integrating AI into legacy insurance systems. Ed shares practical advice on implementing AI solutions in environments lacking modern APIs and highlights the importance of focusing on manageable areas like customer retention.

Enhance customer satisfaction and profitability by improving the claims process with innovative AI applications, such as using computer vision to assess car damage.

This episode is packed with actionable insights and best practices from Ed Halsey—don’t miss out on his expert guidance and the chance to elevate your understanding of generative AI in insurance.

Enjoy,

Kieran

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Unlock the secrets to future-proofing your workforce with the latest insights from award-winning AI and automation expert, Kieran Gilmurray. Join us as we explore how generative AI, including game-changing technologies like ChatGPT and Gemini, are reshaping talent management and operational efficiencies. 

Kieran delves into data-driven strategies and highlights the vital role HR teams must play in preparing for these rapid changes. We also discuss the importance of emotional intelligence, distributed talent, and fostering a strong business culture to stay competitive in an AI-augmented world.

Discover practical strategies to harness AI in your people strategy and create a significant competitive edge. From crafting compelling job adverts and improving interview processes to enhancing onboarding and automating daily tasks, we uncover the revolutionary potential of AI in various HR functions. With a focus on both imagination and sound technology investment, you'll learn how to navigate the associated risks smartly and effectively. We also touch upon the transformative impact of automation in sectors such as cybersecurity, insurance, law, and education.

Navigating the challenges of AI implementation can be daunting, but fear not—Kieran offers valuable guidance on selecting the right tools and avoiding common pitfalls like AI bias and hallucinations. Emphasizing the need for educational initiatives across all organizational levels, he discusses how to start with affordable AI solutions, such as ChatGPT, to streamline processes without breaking the bank. 

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray

Could AI revolutionize your business by cutting costs and boosting customer satisfaction? Join us for a captivating conversation with Martin Kraft, Vice President of EMEA and APAC at Druid AI, as we uncover the transformative potential of conversational AI.

Martin brings his wealth of experience in digital transformation to discuss the surge of interest in generative AI, fuelled by phenomena like ChatGPT. We'll delve into the complexities of data security and privacy, the critical role of consulting and change management, and how to make AI projects not just theoretical, but practical and successful.

From the health sector to global business process outsourcing, discover real-world case studies that reveal the profound impact of conversational AI. 

Imagine reducing transaction costs from £50 to just £1, or significantly improving patient experiences through faster, clearer communication. 

We'll also explore how companies like Liberty Global are turning AI into marketable solutions, and the shift towards effortless, conversational technology interfaces. 

Tune in to learn how setting up AI projects correctly can augment human capabilities, making technology more intuitive and accessible. Don't miss this episode if you're ready to see how AI can reshape your enterprise for the better.

#DruidPartner #AI

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𝗖𝗼𝗻𝘁𝗮𝗰𝘁 my team and I to get business results, not excuses.

☎️ https://calendly.com/kierangilmurray/results-not-excuses
✉️ [email protected]
🌍 www.KieranGilmurray.com
📘 Kieran Gilmurray | LinkedIn
🦉 X / Twitter: https://twitter.com/KieranGilmurray
📽 YouTube: https://www.youtube.com/@KieranGilmurray