In today’s episode, we have Jarvis Harris, the Vice President of Global Customer Success at Visier, joining us. Visier is a cloud-based analytics application that delivers fast, clear people insight. With best-practices expertise built in, Visier asks the right questions and promptly identifies opportunities and risks within your organization so you can confidently take action. Jarvis tells us about the Driver, the Dreamer, and the Doer 3D model that helps them create the best experience and the most success.

Jarvis’s background and what he does 3:22
Driving the experience/3D model 4:30
A different experience for each of them 7:00
Process 11:28
Systems 14:01

“It’s about getting introduced before the deal is complete, getting that document filled out, and being prepared ahead of time, and you hit the ground running, but it’s essential that you know before. Don’t get assigned when you’re at 100% of their close, assign it before they’re closed because you want to get your ideas percolating early.” 10:32

https://www.linkedin.com/in/jarvisharris/