The Drop In CEO

In this episode of the Drop In CEO Podcast, Robin Hills, the director of Ei4Change shares the importance of emotional intelligence in the modern business world, especially in relation to artificial intelligence. Listen in as Deborah and Robin discuss how to inspire others, the importance of empathy and self-awareness, and how emotions can be harnessed to improve decision-making and relationships. They also touch on how to recognize and deal with triggers and how emotional intelligence can mitigate business risk. Robin proposes that emotional intelligence cannot be superseded by artificial intelligence, emphasizing the importance of human leadership skills, such as honesty, vulnerability, empathy, and adaptability.

Episode Highlights:

04:11 Emotional Intelligence and Self-Awareness

21:10 Emotional Intelligence in the Age of Artificial Intelligence

30:32 The Role of Emotional Intelligence in Avoiding Business Risk

Robin is the director of Ei4Change, a company specializing in educational training, coaching and personal development focused around emotional intelligence, positive psychology and neuroscience.

He has taught over 400,000 people in 195+ countries how to build resilience, increased self-awareness and understanding of others.

His educational programs on resilience and emotional intelligence cover the most comprehensive and detailed education of any emotional intelligence organization and are today used in educational establishments in South Africa and India.

Robin is the author of 2 books and has through his work developed the experiential coaching methodology Images of Resilience to support cathartic conversations around resilience.
He has delivered key-note speeches at conferences across the world including at Harvard University and sits on the North West Committee of the Association of Business Psychology.

You can connect with Robin in the following ways:

Website: https://ei4change.com/

Facebook: https://www.facebook.com/EI4Change/
Twitter: https://twitter.com/Ei4Change
LinkedIn: https://www.linkedin.com/company/ei4change/
Instagram: https://www.instagram.com/ei4change/
YouTube: https://www.youtube.com/channel/UCBBxGskYxL0wnRfuyz_wHZA/feed

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode of the Drop In CEO Podcast, Deborah discusses the advantages and challenges of implementing lean operations in an organization. She emphasizes the importance of empowering employees with decision-making authority and the tools for strategic thinking and problem-solving. Deb notes that although a company might appear to have efficient systems, unnecessary waste lurks beneath the surface if employees lack the strategic capability and agility they need to operate effectively.

Episode Highlights:

02:16 The Role of Mentorship in Business

02:38 The Importance of Feedback and Collaboration

03:52 The Role of Continual Learning in Lean Operations

07:09 The Importance of Decision Making in Lean Operations

09:40 The Role of Authority and Responsibility in Lean Operations

09:54 The Importance of Critical Thinking in Lean Operations

13:23 The Role of Root Cause Analysis in Lean Operations

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode of the Drop in CEO podcast, Jay Andres, former CEO of Mai Dubai Bottled Water shares his leadership journey and his book, "The Manager's Bathroom Book." Andres recounts his rise from a relief route person in Los Angeles to becoming the first employee and CEO of Mai Dubai, where he and his team built a successful factory and business. He shares challenges he faced, such as initially insufficient funding and the need to differentiate in a crowded market. Andres also discusses the importance of creating a positive company culture and being the employer of choice. The episode delves into leadership insights, the significance of trust, and the impact of success on individuals.

Jay Andres is the former CEO of Mai Dubai Bottled Water in the United Arab Emirates. He was Mai Dubai’s first employee. Within 6 years Jay and his team built a factory and business that is doing over $100 million in annual revenue.

Jay was there for the onboarding of over 1,000 employees within 6 years. Under his leadership, a factory of 50,000 square feet was built and then expanded to over 420,000 square feet.

The foundation was built and the company has continued to thrive to this day. Jay continues to serve on the Board of Directors.

Prior to Dubai, he worked in the Bottled Water Industry in the United States for 31 years. His assignments took him to progressively more challenging roles, throughout most of the Western States.

While he came up on the Sales and Distribution side of the business, he transitioned to General Management expanding his skill set to include Marketing, Finance, Human Resource’s as well as Factory Operations.

You can connect with Jay in the following ways:

Website: https://www.maidubaiwater.com/

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode of the Drop in CEO podcast, Deborah celebrates the 400th episode milestone and focuses on the importance of mentorship for C-suite leaders and business professionals. She discusses how mentorship can significantly impact personal and organizational growth, sharing personal stories and examples. Deb advises leaders to engage in regular, meaningful one-on-one meetings with their team to develop essential skills and address strategic and tactical matters. She stresses the importance of being fully present in these interactions to foster team member development. 

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode of the Drop in CEO podcast, Chris Ortega shares his journey from a challenging upbringing to becoming a financial leader and entrepreneur. Listen in as Chris and Deb discuss the significance of having a solid financial foundation in scaling businesses and the benefits of fractional CFO services. Chris shares insights on purpose, growth, and the importance of legacy, inspiring listeners to pursue their goals.

Chris E. Ortega, CEO of Fresh FP&A, specializes in delivering Fractional CFO and Advisory Services, enabling businesses to transform and scale their finance operations. With a proven track record, Chris excels in scaling finance organizations for Seed to Enterprise-level domestic and international businesses. His wide-ranging leadership spans public accounting, corporate accounting, finance, financial planning & analysis (FP&A), and financial leadership. Committed to aligning passions, skills, and talents, Chris is dedicated to helping others realize and achieve greatness.

You can connect with Chris in the following ways:

Website: www.freshfpa.com

Linkedin: @freshfpa

Instagram: @freshfpa

Facebook: @freshfpa

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode of the Drop in CEO podcast, Deborah discusses the application of lean methodology in organizations. She shares her personal experiences and insights on establishing a solid lean foundation, emphasizing servant leadership, team-specific strategies, and lean communication. She highlights the importance of management structure, leadership reviews, and recognizing team achievements. 

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode of the Drop in CEO podcast, join host Deb Coviello as she explores the journey of Jill Valdez from feeling trapped in her career to empowering leaders to build organizations where everyone thrives. Learn the secrets to retaining top talent, fostering a positive workplace culture, and reducing costs without sacrificing efficiency.

With over two decades of experience, Jill Valdez is a seasoned professional dedicated to fostering organizational health. From revolutionizing a non-profit's operations to transforming traditional corporate structures, Jill's expertise lies in connecting people's passion to purpose. As the driving force behind LINK Consulting, she empowers businesses through consulting and coaching, enhancing company culture, communication, and leadership. Jill, an accomplished author and podcast guest, brings a refreshing blend of business acumen and genuine warmth to her clients. Discover the transformative power of organizational health at linkconsulting.info and connect with Jill on LinkedIn. Beyond her business prowess, Jill finds joy in outdoor adventures, crocheting, and quality time with friends.

You can connect with Jill in the following ways:

Website: linkconsulting.info

Linkedin: linkedin.com/in/jillvaldezlink

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode Deborah discusses her framework for goal setting, which includes considering what to continue, start, and change. She provides personal examples and encourages listeners to apply this framework to their own lives. Deb also reveals plans to expand her reach through YouTube. Deb emphasizes the importance of community and expresses her commitment to supporting her listeners throughout 2024.

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode Claire Milligan, CEO of Aimably, shares her journey from software design to entrepreneurship and the importance of understanding the full business context when making decisions. She discusses the challenges of starting a company and the role of private equity firms in driving enterprise value. Milligan emphasizes the need for financial expertise within technical teams and the importance of managing cloud spend. She also reveals her personal experience with ADHD and how it has shaped her understanding of prioritization and motivation.

Whether she’s helping businesses transform their cloud spending or hitting the slopes as a ski patroller, Claire Milligan thrives on distilling complex problems down to their core issues — and turning these pragmatic findings into groundbreaking solutions. Through a journey spanning marketing, UX, and leadership roles at tech companies like Tallie and SpringAhead, she’s meticulously constructed a diverse skill set built upon hands-on expertise and an unrelenting thirst for knowledge. Now, as the CEO of startup Aimably, she’s applying her unique superpowers to help businesses grow by spending smarter and dramatically reducing their cloud costs.

You can connect with Claire in the following ways:

Website: https://www.aimably.com/

Linkedin: https://www.linkedin.com/in/clairemilligan/

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.

In this episode Deborah discusses the importance of self-reflection and articulation of value for career advancement. She emphasizes that performance reviews don't capture an individual's full potential and encourages listeners to envision their future roles. Deb also highlights the need for seeking support to fill skills gaps and the significance of being pulled into opportunities rather than pushing for them.

Whether you are a C-Suite Leader of today or tomorrow, take charge of your career with confidence and leverage the insights of The CEO's Compass: Your Guide to Get Back on Track.  To learn more about The CEO's Compass, you can get your copy here: https://amzn.to/3AKiflR 

Other episodes you’ll enjoy:

C-Suite Goal Setting: How To Create A Roadmap For Your Career Success - http://bit.ly/3XwI55n

Natalya Berdikyan: Investing in Yourself to Serve Others on Apple Podcasts -http://bit.ly/3ZMx8yw

Questions to Guarantee You Accomplish Your Goals - http://bit.ly/3QASvym

See omnystudio.com/listener for privacy information.