On Episode 99 of The DYOJO Podcast, we discuss:

0:00 Let us discuss moldy things

Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve.      

THANK YOU TO OUR SPONSORS:       

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries.          

Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine.      

The Restoration Industry Association (RIA) Convention and Industry Expo is the industry’s premier event designed to bring together restoration and reconstruction professionals and vendors for networking, education, and discussing the latest industry trends. You won't want to miss this event on April 24-26, 2023 in at Rosen Shingle Creek Orlando, Florida.       

Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes.  

Theme Music - It's Only Worth It If You Work For It by NEFFEX

Who is at fault if a "client" signs a contract (or work authorization) but they have no authority or ability to pay?   

It only takes getting left holding the bag once for a contractor to realize that there are two critical questions for every construction project.   

Want to get paid? Ask these two critical questions:  

On Episode 98 of The DYOJO Podcast, we wrap up a review of an insurance claim from Winter Storm Uri where the contract had to sue the customer, a school district, as they believed they were not paid correctly for their water damage emergency services.   

In this video, Bebo Crain and host Jon Isaacson discuss some of the hard lessons learned from being put in awkward positions with customers who either didn't understand the contract or misrepresented their authority to enter into one on behalf of the damaged property.   As Bebo says, the simple the agreement, the better. Or even clearer, "The more understood, the better," for all parties involved.   

Listen to the rest of Episode 98 or read The DYOJO blog.   The DYOJO Podcast - helping contractors shorten their DANG learning curve.

A good construction contract is not a silver bullet for all customer disputes, but setting clear expectations can help all parties work towards an agreed-upon outcome.   

"As a contractor, we're going to be held accountable for what we can prove at that time not necessarily what we actually did. The simpler the better, or the more understood the better." - Bebo Crain   

As we continue to wrap up our discussion regarding Robert Jordan Construction (RJC) versus the Arlington Independent School District (AISD), one of the key questions during litigation was whether the two parties ever executed a contract.   

For Episode 98 of The DYOJO Podcast, we will review elements of construction contracts, including:   

IN THIS EPISODE:  

0:00 Recap of RJC vs. AISD 

4:40 The timeline of events in this case with Bebo Crain  

8:50 The initial estimate for services 

11:24 What is a large loss with Jim Thompson 

20:20 The simpler the better and contracts with Ed Cross  

29:45 Do you know what you're doing?  

36:39 Closing thoughts with Bebo   

Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve.

THANK YOU TO OUR SPONSORS:       

Theme Music - It's Only Worth It If You Work For It by NEFFEX

This week on The DYOJO Podcast we discuss:  

IN THIS EPISODE: 

0:00 The Power of the Postcard 

1:46 An Unnamed Adjuster Talks Matching Materials  

8:08 What Are We Working On - Workshop 

11:06 Book 5 - Challenge Accepted  

19:10 The Government’s Plan to Save Us From Gas Stoves 

29:15 One More Tidbit - 1980’s Prisons 

34:26 Cutting Edge Tools - The Sony Mavica  

Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve for personal and professional development.          

THANK YOU TO OUR SPONSORS:       

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries.          

Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine.          

Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes.  

Theme music "Get Lifted" by Suganuts

Early bird discounts expire SOON. Register yourself or your team to participate in this one-of-a-kind one-day workshop "Lesson Learned from Storm Response and Hurricane Recovery" presented by The DYOJO, Pete Consigli (The Global Restoration Watchdog), and Jon Isaacson (The Intentional Restorer).   

WHO: Property restoration contractors, insurance claims professionals, environmental assessors, and building science service providers.   

WHAT: One-day workshop, in-person and remote, "Lesson Learned from Storm Reponse and Hurricane Recovery"   

WHERE: In-person in Naples, Florida; Remote via Zoom   

WHEN: Thursday, January 26, 2023 730am - 530pm EST   

HOW: Register via Eventbrite through thedyojo.com   

This one-day workshop includes presentations from industry leaders such as:  

Approved for continuing education credits (CECs): American Council for Accredited Certification (ACAC), Institute of Inspection Cleaning and Restoration Certification (IICRC), and Restoration Industry Association (RIA)

How important is moisture documentation? It is the key to getting paid for disaster response and property restoration projects large or small. As we continue our discussion regarding Robert Jordan Construction (RJC) versus the Arlington Independent School District (AISD), it would appear a lack of documentation cost this contractor upwards of $1.2 million dollars.   

For Episode 96 of The DYOJO Podcast, we will review elements of water damage documentation, including 

If the RJC vs. AISD case intrigues you, please refer to past episodes, including 

IN THIS EPISODE: 

0:00 Moisture documentation for storm response  

0:47 Property restoration litigation  

4:54 Shorten, not shortcut, your learning curve with Whitney Wiseman 

7:08 Moisture mapping with Josh Winton 

12:26 RJC vs AISD agreement and documentation with Bebo Crain 

23:57 Drying science and training with Cliff Zlotnik  

33:49 Cliff on what Lloyd Weaver would say to the modern restorer 

36:15 Setting yourself up for success with Cliff Zlotnik   

Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve for personal and professional development.          

THANK YOU TO OUR SPONSORS:       

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries.          

Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine.          

Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes.  

Theme music "Get Lifted" by Suganuts

On a daily basis, intentional restorers are flooded (pun intended) with tidal waves of information. If a restoration contractor wants to learn and perform their duties in a manner that is in step with the best practices in their industry, they have to filter through a lot of misinformation (dare we say, BS).   Founding Father, Cliff Zlotnik, shares his perspective on how modern restorers can get a clearer grasp on solid information so they can form and train stellar habits for serving their clients in need.    

In a video clip from The DYOJO Podcast Episode 96, Cliff says, “I think a lot about complication. People can be made to feel helpless. I think that's what happens with a lot of these products. They give you this really sophisticated sales pitch. There are all kinds of numbers with equations and math, and none of us are good at math. People figure that they don't understand it. Therefore, the person who invented it is smarter than them. But it’s not necessarily true.”   

Cliff, who has heard it all in his decades of working in this industry, says that filtering through industry information begins with a simple question. He says, “Ask them to explain to you simply. How does it work? Imagine that I'm a six-year-old and explain it to me.” Mr. Zlotnik says if this test was good enough for Albert Einstein it should be good enough for our industry. He continues, “If these people cannot explain it to a six-year-old, they don't understand it themselves.”   

Tune in Thursday for the full discussion with Cliff and several others as we discuss the importance of job site documentation. The DYOJO Podcast - Helping contractors shorten their DANG learning curve.

Tune in this Thursday for The DYOJO Podcast as we discuss THREE ITEMS:  

1. What We're Working On - the Lessons Learned from Storm Response and Hurricane Recovery workshop with G. Pete Consigli, CR, WLS  

2. In The News - At least 21 independent adjusters are acting as whistleblowers calling out insurance companies for doctoring estimates. Including clips of Attorney Steven Bush interviewing whistleblowers from insurance companies after Hurricane Ian in southwest Florida.  

3. One More Tidbit - A preview of some content we are developing for the issue of matching materials for insurance claims. This includes snippets from our conversation with Bill Wilson, David Princeton, and an unnamed independent adjuster.  

IN THIS EPISODE:  

0:00 3 Things 

0:58 What We're Working On - Our 1st Workshop 

6:25 In The News - 21 Independent Adjusters as Whistleblowers 

19:42 One More Tidbit - Matching Materials for Insurance Claims  

The DYOJO Podcast - Helping contractors shorten their DANG learning curve.

On Episode 95 of The DYOJO Podcast we discuss A Tale of Two Contractor Litigation Scenarios,  

These are two very different litigation experiences. We discuss some of the ways that they are similar and mostly the areas where they diverge. We highlight some of the important lessons contractors can learn from both scenarios.   

IN THIS EPISODE: 

0:00 A Tale of Two Contractor Litigation Scenarios 

0:48 Support your local podcasters  

4:33 Tale 2 - Conway Construction vs the City of Puyallup  

9:14 Two types of contract termination, cause or convenience  

17:32 No shortcuts with Whitney Wiseman  

19:46 Tale 1 - RJC vs AISD recap with Bebo Crain   

Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve for personal and professional development.          

THANK YOU TO OUR SPONSORS:      

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries.          

Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine.         

Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes.  

Theme music "Get Lifted" by Suganuts

In our latest video from The DYOJO Podcast we discuss three things: 

IN THIS EPISODE: 

Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve for personal and professional development.          

THANK YOU TO OUR SPONSORS:       

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is a professional certification and standard-development non-profit organization for the inspection, cleaning, and restoration industries.          

Advocate Claim Service was founded to provide policyholders, brokers, and attorneys with a dedicated claim professional to develop a comprehensive claim presentation strategy. Read David Princeton's column, Dear David, in C&R Magazine.          

Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. How To Suck Less At Estimating: Habits For Better Project Outcomes.  

Theme music "Get Lifted" by Suganuts