Chris Voss is the Principal and Founder of the Black Swan Group, a company that solves business communication problems using hostage negotiation strategies. Chris uses his experience as an international hostage negotiator to train business leaders in Fortune 500 companies on how to negotiate in the boardroom and get the results they want. He has taught his methods in various business schools including, Harvard School of Business, MIT, Georgetown, USC, Northwestern University, and many more. He is the author of Never Split The Difference: Negotiating Like Your Life Depended On It, where he imparts his wisdom of how to use negotiation tactics in sales, with your family, or even with your local baker.
In this episode…
The ability to negotiate in business is a crucial factor in whether or not you can get the results you want out of a deal. If you are unable to convince your client of their need for your services, then you have essentially lost a moment to deepen your relationship with them and comprehend their genuine need. Chris Voss, author, international hostage negotiator, and Founder of The Black Swan Group, has taken the world by storm with his tactics for negotiating in the boardroom and at home.
What is the importance of emotional intelligence in negotiation? How can underestimation be your secret tool in closing a deal? How do you determine which 90-second golden nugget can help you cinch the deal in your favor?
Get the answers to those questions and more in this week's episode of Wake Up Minute, Ed O'Keefe talks with author and international hostage negotiator, Chris Voss, about business negotiation strategies that will work seamlessly within the four walls of a boardroom and outside of it. Also, watch out for Ed’s announcement on how to get a free copy of Ed O’Keefe’s book, Time Collapsing: The New Art of Speed, Money, Power, and Meaning, and how to get 50% OFF on his anti-inflammatory pack. Stay tuned.