We sit down with Brad and Scott from our Temp-Controlled LTL team to discuss the value of a "Proactive Approach" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.

Sarah and Jerome from our Full Truckload team sit down to discuss the value of "Grit/Tenacity" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.

Lance and Jaron from our Full Truckload team sit down to discuss the value of "Communication" in a customer service interaction and share ways they use it every day as part of our Customer Service Month. 

Wes and John from our Full Truckload team sit down to discuss the value of "Persuasiveness" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.

Brad and Scott from our Full Truckload team sit down to discuss the value of "Relationship" in a customer service interaction and share ways they use it every day as part of our Customer Service Month. 

Lance and Jordan from our Full Truckload team sit down to discuss the value of "Time Management" in a customer service interaction and share ways they use it every day as part of our Customer Service Month. 

Mark and Haden from our Full Truckload team sit down to discuss the value of "Attentiveness" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.