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The England Logistics Podcast Network episodes
- Ep 07 | Meeting Customer Service Expectations
We sit down with Joe and Wendi from our Temp-Controlled LTL team to discuss the value of "Meeting Expectations" in a customer service interaction and share ways they use it every day as part of our Customer Experience Initiative.
11 min - Ep 06 | Grit/Tenacity in Customer Service
Sarah and Jerome from our Full Truckload team sit down to discuss the value of "Grit/Tenacity" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.
7 min - Ep 05 | Communication in Customer Service
Lance and Jaron from our Full Truckload team sit down to discuss the value of "Communication" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.
5 min - Ep 04 | Persuasiveness in Customer Service
Wes and John from our Full Truckload team sit down to discuss the value of "Persuasiveness" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.
5 min - Ep 03 | Relationship in Customer Service
Brad and Scott from our Full Truckload team sit down to discuss the value of "Relationship" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.
5 min - Ep 02 | Time Management in Customer Service
Lance and Jordan from our Full Truckload team sit down to discuss the value of "Time Management" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.
6 min - Ep 01 | Attentiveness in Customer Service
Mark and Haden from our Full Truckload team sit down to discuss the value of "Attentiveness" in a customer service interaction and share ways they use it every day as part of our Customer Service Month.
5 min
About The England Logistics Podcast Network
From the publisher's feed
In a constantly changing industry, it’s key to have a resource that you can rely on for the latest updates and best practices. That’s where The England Logistics Podcast Network can help. Our team…
discusses a variety of industry topics from new mandates to customer service tips. By sharing our experience on these topics, England Logistics hopes to unify logistics providers and keep things running smoothly.Each episode on The England Logistics Podcast Network offers a brief discussion between experienced professionals on the England Logistics team. These discussions share tips that will allow you to take your business to the next level.