Missteps in communication can thwart engagement, creativity, and collaboration on teams -- especially when working remotely. In this episode, we interview Katrina Pugh -- lecturer in Columbia University's MSc in Information and Knowledge Strategy program, and founder of AlignConsulting. Katrina shares with us what she calls the Four Discussion Disciplines (4DDs): Integrity, Courtesy, Inclusion, and Translation, and how to use them to promote collaboration, innovation, and productivity through dialogue.