Telecom Reseller / Technology Reseller News

The essential role of AI-driven Professional Services Automation (PSA) software in revolutionizing project delivery and client collaboration, Rocketlane Podcast


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Srikrishnan Ganesan
“In the professional services business, time is literally money,” says Srikrishnan Ganesan is the Co-founder and CEO of Rocketlane. “That's what you're selling. A typical use case is you need an approval from a client before you do the work you're meant to do and you're waiting on the client. Now, you reminded them today. Do you remind them again tomorrow? Does it get too pushy? These are decisions that individuals make and that's subject to their interpretation of how intense they should be in that engagement. When you take that control away from a person and make it more system driven, where you can set the expectations early on saying, hey, here's how we operate, here's how intense our engagement will be. And that's going to help all of us hold each other accountable and finish the project on time, on budget. I think everyone is better off and that's what an automated system is going help you accomplish.”
In this podcast we look at the challenges organizations face in adopting AI for project management and underscores the essential role of AI-driven Professional Services Automation (PSA) software in revolutionizing project delivery and client collaboration. It emphasizes the significant losses due to inadequate project management and the lack of real-time data access for project managers.
Rocketlane, a leader in customer onboarding and PSA, addresses these challenges by integrating advanced AI technologies into its platform to streamline resource management, communication, and compliance, thereby enhancing project success rates and efficiency. Co-founder and CEO Srikrishnan Ganesan asserts that Rocketlane’s AI-powered solutions are transforming project management by integrating AI and balancing it with human expertise for project scoping, scheduling, and task management, automated time tracking, resource allocation, project accounting, enhancing client engagement, and enabling real-time collaboration and communication tools for seamless client interaction.
Rocketlane leverages AI for risk assessment, automated compliance checks, and real-time monitoring of project health indicators to ensure regulatory adherence while enabling intuitive data querying, real-time analytics, customizable dashboards, and AI-powered trend analysis for informed decision-making.
https://www.rocketlane.com/
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