In this Between the Lines, Elizabeth Blosfield sits down with Sathish Kumar, CTO at NeuralMetrics, to explore how Agentic AI is reshaping insurance—beyond the buzz. From AI-enhanced fraud detection to legacy system integration, this episode dives into the real-world opportunities and the ethical and regulatory challenges insurers must navigate. Satish offers a grounded take on why verticalized, industry-specific AI agents are crucial for meaningful transformation. To watch the full interview, visit https://www.carriermanagement.com/research/research/agentic-ai-in-action/

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