Many leaders struggle when it comes to resolving conflict within their team, or amongst stakeholders. One of the key reasons for that is they do not follow a process or system that enables them to facilitate an outcome. Here is a simple model to follow which can assist greatly in resolving conflict.

Unfortunately there is a great leadership void around the world right now. We appear to have lost our way. There are far too many examples of 'leadership' where the leaders appear to be more self focused and self centred rather than focusing their attention on serving people. This needs to change, and it can start with us.

As a leader, we can wear many hats and the expectations placed upon us can sometimes be quite overwhelming. This is one of the reasons why leadership is not for everyone, though leadership can be for everyone if they hone in on some foundational qualities and attributes. In today's episode, I cover 10 such fundamental attributes

How many mistakes did you make last week? And how many mistakes are you prepared to make this week? Interesting questions and what is even more interesting is the responses I receive to them. Often people shy away from making mistakes, which leads to conservatism and risk aversion. In order for us to grow, we must be prepared to make mistakes. The key is to learn from them.

There are many attributes that great leaders possess, which enables them to effectively lead and influence their teams. What is disappointing is that some leaders do not demonstrate these attributes, or worse still, don't believe they need to have them. Here are 4 which I believe are pivotal to our ability to be exceptional leaders.

How often have we heard the term 'success is not a destination, it is a journey?' And yet in many sales organisations, success is actually measured by the achievement of a sales target - the destination. If we as sales leaders, can focus our attention on consistency and the next step, amazing things can happen. That's the topic of today's episode.

As a leader, have you ever stopped to really think about and analyse how you utilise your time? Many leaders don't - they just continue to turn up each day and do what they think will move the needle forward. And some of the things they do are habits which are not resourceful.

How aware are you of your emotions? Does your facial expression give the emotion away every time, or are you more guarded, making it difficult for people to 'read you'? A key component to us becoming more emotionally intelligent is tapping into the emotions that impact us, and knowing how these emotions can play out if left unchecked.

What are you focused on this week? As we begin the week, really hone in on what is important and what will deliver you and your team the best return on effort. Because the key principle we must understand, especially in sales, is that where our focus goes, our energy flows!

How good are you at influencing and managing upwards? If you are like most leaders, sometimes it can be a challenge, especially if the expectations are not clear and we have not asked enough questions to get clear. We can improve our ability to influence and in the process, gain confidence in doing this well.