Customer support is often a business’s focus, but good customer service isn’t enough. We introduce radical customer service and how to achieve it.

Good Customer Service Isn’t Good Enough: Go Radical with Your Support

We’re talking about why to shift from old school to new school ways of running your front office, including using visitor management software.

From Old School to New School.

On The FABRIC, we explore what it takes to create a healthy, vibrant company culture at scale. We want to uncover unique and uncommon answers to the question: How do companies of any size create a culture and core values that employees actually live out? In each episode, you'll hear stories and insights from employees of The Receptionist - a bootstrapped, Denver-based software company - alongside insights from employees of companies and experts who have found a way to incorporate Fun, Authentic, Bold, Respectful, Innovative, and Collaborative practices into their everyday work.

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The FABRIC

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