The science behind building rapport does not have to be difficult, matter-of-fact it’s a lot simpler than you think. The quickest and most efficient way to build rapport is through icebreaker questions. In this episode of Freight Broker Boot Camp, I share with you five types of ice-breaker questions to start building that relationship-forming foundation.

 

Timestamps:

[00:00] The fastest way to build rapport with shippers

[00:21] What is rapport?

[01:09] Ice breaker questions: 5 types

[02:18] #1 – Location based questions

[04:00] #2 – Jobs and career questions

[05:21] #3 – School and interest

[06:46] Ask about their college experience

[07:38] #4 – Activities and content

[09:44] #5 – Company related questions

[11:50] Subscribe, Rate & Review!

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