The Financial Experience Podcast for Banks, Credit Unions, and Fintech

Continuing our discussion on the financial sector's response to the COVID crisis, we interviewed Bryan Clagett, a longtime financial services professional and financial technology expert, who currently serves on the StrategyCorps executive team.

Hunter and Bryan discuss how StrategyCorps is serving their financial clients, new technology and the evolution of various financial experiences, and how the U.S. compares to the advancements in financial services across Europe and Canada.

Jennifer Knighting, Senior Vice President and Director of Marketing and Sales at Oak View National Bank, joined the podcast to discuss her experience managing a community bank through the recent COVID-19 crisis. She talks about the agility of her bank and how their size and approach helped in their response to customer and community needs. Jennifer's bank also used their branch parking lots to help non-profits and other organizations continue to provide services for the community in a time of need.

Listen how social media, the website, and a spirit of service continues to help Jennifer and her team serve their communities, even in the most difficult of times.

Hunter and Keith discuss how his company, FI Works, has responded and continues to support their financial clients in the midst of the COVID crisis. We also touch on why banks, credit unions, and fintechs need to focus on channel efficiency and relevance more than ever.

If 90% of the work around data is extracting and cleaning, what can financial companies do to overcome the ongoing mental hurdle preventing them from leveraging valuable information? Our latest episode explores how to shift this mentality.

Continuing our series on how banks are leading their communities through the COVID-19 crisis, we talked with Peter Gwaltney, President & CEO of the North Carolina Bankers Association in Raleigh, North Carolina.

Listen to Peter and Hunter talk about banking's response in crisis, the PPP loan program, and how COVID will impact banking and bank associations in the near and longterm.

Our series on how banks are leading their communities through the COVID-19 crisis continues as we talk to John Hanley, SVP and Senior Director of Marketing at Equity Bank, a $4B asset community bank with branches in Kansas, Arkansas, and Oklahoma.

Listen to John and Hunter talk about Equity has responded to COVID crisis, how their organization and culture was built to adapt quickly, and John's thoughts on re-planning the marketing year and what you can do right now to improve your foundational marketing activities.

John even promised to keep the Pearl Jam references to a minimum. Something that is incredibly difficult for him to do.

Starting our series focused on bankers and how their organizations are leading communities through the COVID 19 crisis, we talked with Jody Guetter, VP of Marketing and Sales at Minnwest Bank, a 2 billion asset community bank in Minnesota.

Listen in as Jody and Hunter talk crisis communication, bank technology and how this crisis could transform banking in the years to come.

Introducing The Financial Experience Podcast: a new podcast for the financial services sector. Telling the stories of how banks, credit unions, fintechs, and others are building the next generation of finance. Hosted by Hunter Young, Founder and President of HIFI Agency, a branding and marketing firm dedicated to the financial sector.