The FinTech Report Podcast: Episode 64: Josh Foreman, Founder & CEO, Indebted

As Founder and CEO, Josh has led InDebted from a startup to a high-growth industry disruptor. His strategic vision of merging cutting-edge technology with customer-first solutions has redefined industry standards, transforming InDebted into a global leader that's revolutionising how businesses manage collections.

InDebted is the global leader in human-centered debt resolution. Through its AI-powered platform, InDebted partners with forward-thinking organizations to deliver intelligent, compliant, and empathetic collections at scale. Its proprietary solutions — Collect and Receeve — help consumers navigate repayments in ways that are stress-free and aligned with their financial wellbeing. Founded in Australia and now operating across seven markets, InDebted is on a mission to change the world of consumer debt for good.

Discover more at www.indebted.co

In this episode:

1. How Josh stumbled into debt collection
2. How Josh wants to change the stigma of debt collecting, using technology
3. How josh started in B2B and then pivoted to B2C
4. Growth via technology AND acquisition
5. How do digital collections work versus the human touch?
6. The psychology and economics of ‘nudging’ people to pay
7. Expansion to USA – via Canada! How did that work?
8. Josh discusses the size and growth of the business: Indebted is now in 7 countries and have 500 employees, has 300-400 clients, 3-4m daily communications; 88% of payments now made via nudges from digital comms vs 12% via humans
9. Will “Ai Voice” change collections? Yes, it’s coming!
10. Josh looking for MD of the Australian business!
11. Josh discusses capital raising ($100m to date, latest Series C), investors who have been with him since the beginning: shout outs to Danny at Reinventure, and Dean from Carthona Capital; comments on Airtree coming on for the latest round (and why they passed on previous rounds!)