The FireStarter Podcast

Welcome to The FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. This week on the podcast, we have Stacie Feller from KangaRoof in Round Rock, Texas.

In this episode, Stacie shares how a severe weather event doubled the value of their company seemingly overnight — a blessing and a curse. Together, Stacie unpacks for us what lessons she learned from growing a company too fast. Tune in to hear how you, like Stacie, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore and James Walker on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to The FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. This week on the podcast, we have Landon Brewer from Goettl Air Conditioning & Plumbing.

In this episode, Landon shares his career journey, including real experiences when success doesn't feel successful. Landon also talks about how he helped Ken, Goettl CEO, acquire small companies and make large acquisitions to build the company into what it is today. Tune in to hear how you, like Landon, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore and James Walker on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to The FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. This week on the podcast, we have Aaron Wynn from Hunter Recruiting Agency out of St. Louis, Missouri!

In this episode, Aaron shares a touching story of how tremendous hardship and faith led him to new paths in life. Aaron also talks shop and goes over different aspects of successful recruiting strategies, oftentimes through the lens of a marketing-first approach. Tune in to hear how you, like Aaron, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore and James Walker on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. This week on the podcast, we have a guest that is near and dear to the heart of Service Excellence: Steve Egner!

Steve is the owner Steve's Plumbing, a growing residential services company based in Seattle, Washington. In this episode, Steve and Todd talk of their history together, Steve's experience almost selling his business and why he chose not to, and his growth as a person through business ownership. Through this conversation, we can see why Todd wrote his first blog post so many years ago titled, "The gray skies of Seattle have silver linings…" Tune in to hear how you, like Steve, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore and James Walker on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, Ryan Chute is joining us. He shares his understanding of structuring the sales process, and connects that to his work at Wizard of Ads®! In this episode, Ryan unpacks some cerebral, theoretical topics and shares resources to advance your business — if you like learning about DISC profiles and anything else deep-thinking, you won't want to miss this episode! Tune in to hear how you, like Ryan, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore and James Walker on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

­Welcome to the FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, Brian Porch is joining us. He is the owner of Norman Heating, Air Conditioning, and Plumbing from Norman, Oklahoma! In this episode, Brian talks about his early years jumping into business and spinning his wheels just figuring things out, and how that transformed into recently creating substantial traction by intentionally focusing his company's efforts. Tune in to hear how you, like Brian, can ignite the power within!

Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore and James Walker on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, Ben Hubbert is joining us as an Air Force veteran, the former owner of Champion AC in San Antonio, and the Founder of Leadhub (a marketing agency for the trades). Whew, what a resume! In this episode, Ben tells us how his time in the Air Force has impacted his journey in entrepreneurship and led him to grow and exit Champion AC, as well as discusses his intricate views on cryptocurrencies. Tune in to hear how you, like Ben, can ignite the power within!

Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris Elmore on his podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

­Welcome to the FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Joining us today is Al Levi, the author of the 7-Power Contractor, creator of the signature operating manual and staffing systems, current contractor consultant and former business owner. In this episode, Al tells the story of systemizing his family-owned HVAC business early in his career and does a deep dive on why it's so important to implement these systems in your business to leverage growth. Tune in to hear how you, like Al, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Elmore on his podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

­Welcome to the FireStarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Joining us today is Stephen Moore, the owner of Comfort Masters based in Fort Worth, Texas. In this episode, Stephen tells us about how his vision for his business and company culture played a significant role is Comfort Master's recent growth. Tune in to hear how you, like Stephen, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris and Chris on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the Firestarter Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, Todd is interviewing Mike Hyde, the owner of Hyde's Heating and Air Conditioning based in Palm Springs, California. Mike's SET coach and co-host of the Windshield Tim podcast, Chris Loudermilk, will also join us today on the podcast. In this episode, Mike tells us about his company's 50-year history, difficulties taking over the family-owned business, and then growing it to nearly $20 million in yearly revenue. Tune in to hear how you, like Mike, can ignite the power within!

Check-in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Go out and Ignite the Power Within!