The FireStarter Podcast

Welcome to the Firestarters Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. In this episode, however, Todd talks with Leti Deaver, Tiffany Benjamin, and Paul Packevicius, some of the newest members of the Service Excellence team.

You'll hear them discuss different aspects of the HVAC industry and how it relates to their clients, and also catch glimpses of the group's camaraderie along the way. Tune in to hear more about how you, like the Service Excellence team, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris and Chris on their podcast, Windshield Time, at

https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the Firestarters Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, Todd is interviewing Tommy Mello, the Founder and CEO of A1 Garage Door Service based in Phoenix, Arizona. In this episode, Tommy tells us about the roots of his expanding $150 million empire, creating employee buy-in through equity incentive programs, growing without private equity money, and much more. Tune in to hear how you, like Tommy, can ignite the power within!

Also, click the link to learn more about Tommy's upcoming events with Vertical Track, a conference designed to teach home service companies how to scale. https://verticaltrack.com

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris and Chris on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the Firestarters Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, however, we will hear perspective from a different sector of business. Todd is interviewing Martin Pamensky, the CEO of Simply Delish, a whole natural foods company based in San Diego, California. In this episode, Martin talks about his journey from his home in South Africa to America, challenges he faced when creating food products that have scalability and lasting presence, leveraging social media influencers to help in their marketing campaigns, and more. Tune in to hear more about how you, like Martin, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris and Chris on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

Welcome to the Firestarters Podcast, where your host and Service Excellence founder, Todd Liles, interviews owners and managers in the home services industry about stories of radical transformation. Today, Todd is interviewing Kevin Doran, the sales manager at NextGen Air and Plumbing of Anaheim, California. Kevin discusses a variety of topics, including NextGen's astronomical growth, curating healthy and productive company culture, effective branding and marketing strategies, and beyond. Tune in to hear more about how you, like Kevin, can ignite the power within!

Check in every other Wednesday for a new episode. In the meantime, please leave a review and let us know who you think has an awesome story of radical transformation to share!

Learn more about Service Excellence at https://www.servextra.com.

Listen to our very own Chris and Chris on their podcast, Windshield Time, at https://podcasts.apple.com/us/podcast/windshield-time/id1386770507.

Go out and Ignite the Power Within!

In this episode of The Firestarters Podcast, your host Todd Liles interviews Service Excellence's very own coach, Mike Drenk. Mike Drenk has spent over 25 years coaching, teaching and leading in one form or another.

Prior to joining Service Excellence's team in 2021, Mike was the owner of a plumbing franchise system. While his father and brother were familiar with the industry, Mike had never worked in the home services industry before. Mike put aside a set amount of money to start his business, however, he quickly found himself losing money and going into debt.

In this episode, you will learn about how failures help us to grow and can actually help to make you more successful.

In this episode of the Firestarters Podcast, Todd Liles interviews Steve and Rachel Egner, the dynamic duo behind Steve's Plumbing. The pair talk about their failures and successes and their plans for the future. Check it out!

In the second episode of the Firestarters Podcast, your host, Todd Liles, interviews Billy Bostick of Pioneer Plumbing out in Houston, Texas. In this interview, you'll learn about Billy's rise to success and his unquenchable drive to ignite the power within himself and his business.

Welcome to the first-ever episode of The Firestarters Podcast, where your host, Todd Liles interviews owners and managers in the home services trades and discusses stories of radical transformation. In this episode, Todd interviews Toby Tippets of Big Mountain Heating and Air Conditioning, a successful HVAC company out in Sacramento California. They discuss the lows and eventual highs of Toby's inspiring career and how he got to where he is today.