In this conversation, AT&T Executive Vice President and General Manager of Mass Markets, Jenifer Robertson, discusses how the company is reshaping connectivity through a customer-first strategy across wireless and fiber. Robertson outlines AT&T’s approach to serving more than 100 million customers daily, highlighting how customer experience, network reliability, and simplified pricing are driving decision-making at scale.

The discussion explores key initiatives including multi-gig fiber expansion, simplified pricing with no contracts, and the launch of the AT&T Guarantee—an industry-first commitment covering network reliability, customer service, and price value. Robertson also explains how convergence between fiber and wireless enables innovations such as automatic internet backup, AI-driven Wi-Fi personalization, and connected home services.

From frontline leadership to enterprise-scale transformation, Robertson shares insights on managing large teams, driving cultural change, and taking bold, public commitments to improve customer trust. The conversation offers a clear view into AT&T’s roadmap for connectivity, convergence, and customer experience as the company looks ahead to 2026.

See omnystudio.com/listener for privacy information.

We’re flipping the script this week and talking not to the people building AI infrastructure but to one of the people trying to help implement it in the wilds of retail. Forum3 Co-CEO and former Starbucks Chief Digital Officer Adam Brotman talks why GenAI is different, how on-device AI could change the game entirely, and whether he thinks there is actually a bubble. #AI #artificialintelligence #retail #Apple #Google #Siri

See omnystudio.com/listener for privacy information.

AI is massively shaking up the multi-cloud landscape. And we’re here to talk about how.

As cloud adoption kicked into gear a few years back, it wasn’t enough to have just one cloud. Suddenly enterprises had deployments scattered here, there and everywhere. That, of course, made for a management nightmare. And just as vendors and enterprises started to get their arms around the problem, AI entered the scene.

Suffice to say things are – once again – very messy. #AI #cloud #multicloud#CloudBolt #AgenticAI

See omnystudio.com/listener for privacy information.

What does the future hold for Verizon with a new CEO at the helm? Does the $42.5 billion BEAD program have staying power? Can telcos fend off a space-based market invasion?

A new year brings a fresh start, but there are some trends that are bound to carry over from 2025. We gathered the whole Fierce Network crew to get their top takes on what's in store for the year to come in the wireless, wireline, AI and cloud realms.

#AI #cloud #wireless #fiber

See omnystudio.com/listener for privacy information.

AI isn’t just transforming how we live, work and play, it’s also overhauling the cloud and data center market. It’s not just about the big three anymore – we’re entering the era of the alternative hyperscaler. Vultr’s CMO Kevin Cochrane and Futuriom founder and chief analyst Scott Raynovich talk what's coming down the pipe in 2026. #AI #cloud #GPU #neocloud #altscaler

See omnystudio.com/listener for privacy information.

Nvidia made headlines in October when it announced plans to invest $1 billion in telecom vendor Nokia to develop AI-RAN solutions that use its GPUs. But do GPUs even make sense for AI-RAN? We sat down with Orange's Atoosa Hatefi and Dell'Oro Group's Stefan Pongratz to dig into the different flavors of AI-RAN, what would compel telecom operators to spring for GPUs and what the overall market forecast looks like. 

See omnystudio.com/listener for privacy information.

AWS walked into Las Vegas with a full house of cards. The cloud titan absolutely unloaded with a series of announcements spanning silicon, software and networking at its annual re:Invent conference. And the key takeaway? It’s not playing catchup on AI anymore…it’s leading the pack.

Fierce Network's Diana Goovaerts and Elizabeth Coyne sat down with Moor Insights and Strategy's Jason Andersen and Tekonyx Founder Sid Nag to dive into AWS' big announcements around AI factories, APIs, Interconnect and more.

See omnystudio.com/listener for privacy information.

First, there was machine learning. Then, generative AI. Now, we’re in the midst of the agentic AI revolution. But agentic AI is a waypoint rather than an endpoint. So, what’s next? The answer is physical AI. 

But what is physical AI, in practical terms? What is it good for, how mature is the technology, what kinds of networks will it need and how can we all prepare for what’s coming? Nvidia and Nokia have answers. #AI #PhysicalAI #networks #Nvidia #Nokia 

See omnystudio.com/listener for privacy information.

Could SpaceX take over Dish Network's role as the nation's fourth largest wireless carrier? And how much do we really know about six G? Today we're tackling two of the hottest topics in the wireless world. Plus, you’ll get a sneak peek at what’s coming with our Broadband Nation Expo next week. 

#SpaceX #DishNetwork #6G #AI #wireless #broadband

See omnystudio.com/listener for privacy information.

Telcos are DROWNING in debt. No, not financial debt, though they do have some of that. We’re talking about crippling amounts of technical and data debt, which could keep telcos on the sidelines of the AI revolution.  

We’ll be looking at just how bad the situation is, what telcos need to do to make it right, whether they can move fast enough to ride the AI wave and what they stand to gain if they do. 

#technicaldebt #datadebt #AI #telecom 

See omnystudio.com/listener for privacy information.