Maybe it's time to change to your web content management strategy? Web content management (WCM) systems have been around since the dawn of the Web in the 1990's, but have evolved and undergone significant enhancements in the past few years to support the dazzling digital experiences customers have come to expect.

The future of online advertsing is absolutely mobile says Forrester Principal Analyst and Research Director Melissa Parrish. The problem is mobile advertising today is just a compact, less complex version of traditional web advertising. That's why many advertsiers say it is not as effective. Something has to change to make mobile advertising more effective.

Click. That's the sound of me taking a picture of a check with my smartphone to make a bank deposit. Mobile banking is getting very interesting and innovative which is why 1 in 4 US adults are active mobile bankers. It's only going to get bigger and better says Forrester Senior Analyst and mobile banking expert Peter Wannemacher.

Click. That's the sound of me taking a picture of a check with my smartphone to make a bank deposit. Mobile banking is getting very interesting and innovative which is why 1 in 4 US adults are active mobile bankers. It's only going to get bigger and better says Forrester Senior Analyst and mobile banking expert Peter Wannemacher.

Shame on you if you share your password. The consequences can ruin your sterling reputation, violate legal terms of service, promote fraud and identity theft, and give ex-lovers weapons of mass digital destruction. We all do it, despite the risks. Forrester Principal Analyst Eve Maler returns to TechnoPolitics to enlighten us about what she calls "consensual impersonation". It sounds frisky rather than risky, but it is about the common practice of sharing passwords to get stuff done.

Customers are becoming hyper-connected. Sensor-laden devices on our bodies, in our homes, in our cars, and virtually everywhere else are creating new opportunities firms large and small. Products such as Google Glass, the Nest home thermostat, and the Nike+ FuelBand are the latest cool kids on the block. Not many people have these yet, but remember that every smartphone and tablet is full of sensors such as accelerometer, GPS, microphone, cameras, temperature, and more.

With apologies to the late great President Ronald Reagan, "trust but verify" is outmoded advice when it comes to computer network security. So, why do so many information security professionals still think trusted and untrusted networks zones are still best practice? Most think that people are trusted or untrusted. The problem with that thinking is you never know who can or cannot be trusted.

Forrester analyst Anjali Yakkundi says that digitally enabled customer experiences are no longer a nicety; they’re an obligation. The problem is that IT and business don’t always work well together.

Digital disruptors will sink your company if you don’t become one yourself. So says James McQuivey, author of Forrester’s new book Digital Disruption: Unleashing the Next Wave of Innovation (available everywhere February 26, 2013). You always knew digital was going to upend things and there have always been winners and losers when disruption hits, but digital disruption hits harder and runs deeper than anyone would have guessed.

Hybrid clouds are especially subject to the law of unintended consequences, says Forrester’s cloud expert James Staten. Many IT organizations don’t even acknowledge that they have a hybrid cloud. The reality: If enterprises are using public cloud software-as-a-service (SaaS) and/or deploying any custom applications in the public cloud, then by definition they have a hybrid cloud, because it almost always connects to the back end.