In this episode of TechnoPolitics, Mike interviews Forrester Senior Analyst David Aponovich, who recently wrote about the federal government's ambitious Digital Government Strategy to help better connect US citizens to government information, data, and services. Perhaps many think the government has bigger fish to fry than to design dazzling websites that make the citizens say "Wow!" But why not?

Forrester defines customer analytics as "the set of methods, tools, and technologies used to analyze customer data - where the goal is to inform customer acquisition and retention, enhance customer relationships, and drive customer profitability." To better understand The State Of Customer Analytics 2012, Forrester analyst Srividya Sridharan surveyed 90 customer analytics professionals from around the world about their customer analytics practices.

Jobs. Jobs. Jobs. Unfortunately, the average unemployment rate remains at 8.2 percent. Not so for mobile app developers. They are in high demand. We created the Why Mobile App Developers Are Smiling infographic to tell the story.

Are you or someone you know a Mac lover but brutally forced to use a PC at work? Don't fret or give up yet. Many firms such as Genentech are saying "no" to PCs and "yes" to Macs. And other firms are instituting BYOC (bring your own computer) programs that allow Mac followers to worship at work. Is this a trend that has legs, or have we entered the post-PC era where it doesn't really matter what hunk of hardware employees use?

Microsoft is faced with its biggest challenge ever - to stay relevant in a post-PC era. Is Windows 8 the answer, a first step on the path, or will it fall flat? Forrester Vice President and Principal Analyst Frank Gillett's expert analysis reveals all. Frank is a member of Forrester's Business Technology Futures team.

Big Data is about handling extremes, cost effectively. But, what it means to be "big" is an upwardly moving target. In this episode of TechnoPolitics, Mike Gualtieri speaks with Forrester Principal Analyst Brian Hopkins about big data. Brian covers emerging technology and its impact on business and IT.

Younger workers at the bottom and executives at the top of businesses assert their desire (they think it is a right) to use their own smartphones, tablets, and laptops instead of company-issued hardware. In this episode of Forrester TechnoPolitics, Mike Gualtieri interviews Forrester Analyst Christian Kane about the future of BYOD.

Listen to Forrester analysts Mike Gualtieri and Michael Facemire's lively discussion on this year’s Google I/O Conference, including the over-the-top Google Glass skydiving keynote emceed by none other than Sergey Brin.