This week we're dropping a heavy hitter episode where Jordan interviews Seckin Yilgoren, SVP of Security Solutions for North America at Mastercard. They discuss the growing risks of cyber attacks, the role of AI in both facilitating and combating fraud, and Mastercard's initiatives to protect consumers from scams. They highlight the importance of evolving technology in the fight against fraud and the need for consumer awareness in an increasingly digital world. They also discuss the challenges of traceability in digital transactions and the rise of first party fraud. Seckin helps us understand the Mastercard product First Party Trust which is a program designed to hold the right parties accountable for fraud claims, and emphasizes the importance of data sharing and AI in preventing fraud. The show wraps up with their predictions on future trends in fraud prevention and their thoughts on the need for more regulations in cybersecurity.

In this episode Jordan welcomes backRoenen Ben-Ami from⁠Justt.ai⁠ to discuss the complexities offirst party fraud incryptocurrency. They explore the challenges consumers face when purchasing crypto, the unique types of fraud that occur, and the implications of the chargebacks that come with the space. We also touch on the scams targeting unsuspecting individuals and the misunderstandings that often lead to buyer's remorse and the subsequent chargebacks.

They explore strategies to combat these issues, including the importance of tailored solutions and the role of KYC in improving win rates for chargeback disputes. The discussion also highlights trends, predictions, and innovations in chargeback management solutions.

Read more about "The State of Friendly Fraud in Crypto" here: https://justt.ai/blog/the-state-of-friendly-fraud-in-crypto/?utm_campaign=5480038-Q1-2025%20Fraud%20Boxer&utm_source=fraud_boxer&utm_medium=podcast

In this episode Jordan sits down with Rick Lynch and Bart Szypkowski from ChargebackHelp to discuss the new Visa Acquirer Monitoring Program (VAMP) and its implications for merchants and acquirers. They cover the evolution of chargeback programs, the significance of new thresholds for both merchants and acquirers, and strategies for merchants to navigate the changing program as it relates to disputes of all reason codes.

The conversation highlights the importance of understanding the differences between acquirers and merchants, the role of technology in dispute resolution, and the future of payment processing. We hope this was helpful in clearing up some of the confusion related to the changing program.

If you would like to know how ChargebackHelp can help you with the changes and make you VAMP ready please visit www.chargebackhelp.com to see what they can do for you today!

Rick Lych: https://www.linkedin.com/in/ricklynch/

Bart Szypkowski: https://www.linkedin.com/in/bart-s-8b280739/

In this conversation, Jordan and Jacqueline continue their conversation with special guest Klas Bäck from Pagos where they do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes.

They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. The discussion focuses on the need for merchants to engage with their acquiring partners to leverage these technologies effectively. The conversation details the intricacies of BINs (Bank Identification Numbers) and their significance in payment processing. We discuss the differences between six-digit and eight-digit BINs, their applications in fraud prevention, customer relationship management, and transaction routing.

Lastly we explore the complexities of payment fees, including interchange rates and downgrades, emphasizing the importance of accurate data in optimizing transaction costs. The discussion highlights the need for merchants to be proactive in understanding their payment systems and the potential financial implications of mismanagement.

In this episode of Payments Corner Jordan and Jacqueline invite Klas Bäck from Pagos to join us as we do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes.

They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. We emphasizes the need for merchants to engage with their acquiring partners to leverage these technologies effectively.

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Link to the 2024 Bot Report: https://datadome.drift.click/a430172e-2941-4683-bf0f-f0c3dfc2800e

Get FREE enriched BIN data on 25 BINs today from our friends at Pagos by clicking here: https://pagos.ai/landing/fraudboxer

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In this episode of Fraud Boxer, Jordan interviews Klas Bäck, co-founder of Pagos, a payment data company. Klas shares his extensive experience in the payment industry, detailing his journey from Sweden to the U.S. and the evolution of payment processing.

The conversation centers on the vision behind Pagos, emphasizing the importance of data-driven decision-making in payment processing. Klas explains how Pagos helps businesses optimize their payment strategies through analytics, insights, and benchmarking against industry standards.

The discussion explains how companies can leverage their payment data as a strategic asset to drive better outcomes and reduce costs.

They also discuss the complexities of payment processing, focusing on authorization challenges, the importance of optimizing payment strategies, and leveraging tools like account updater and BIN data. They discuss the need for merchants to be proactive in managing their payment systems and the future innovations at Pagos that aim to enhance payment analytics and decision-making capabilities.

Welcome to another episode Fraud Focus! Today, Jordan and Cambria discuss the latest in global fraud by kicking things off with a story about U.S. companies unknowingly hiring North Korean contractors. These workers, some of whom have engaged in blackmail, were hired to reduce labor costs but posed serious risks, especially to data security. Cambria reflects on how scammers have evolved from workforce scams to more complex schemes, like funneling information and funds to unauthorized groups.

Jordan emphasizes the dangers of outsourcing critical roles like cybersecurity without thoroughly vetting who has access to sensitive data. He shares that some Fortune 100 companies are learning this the hard way. They talk about the challenges of preventing identity fraud, especially as tech like deepfakes continues to improve. Cambria points out the importance of having humans alongside technology to catch things AI might miss.

They also discuss the risks of outsourcing data-sensitive tasks to unknown third-party teams and highlight how companies should set boundaries on what information contractors can access.

The podcast wraps up with a chat about trends in fraud prevention, the evolving nature of workforce scams, and Jordan’s visit to a recent user conference in New York. All in all, it’s a packed discussion full of insights on global fraud threats and data security.

Welcome to the first episode of Payments Corner! This episode features his former boss, Jacqueline, as they try to simplify the world of payments. They explore why payments are more complex than they seem. It's not just about rates; it's about making payments easy for customers. Think of how ride sharing handles payments—you don't even notice them.

Many start with simple options like Stripe. It's easy to set up and offers fixed rates. But as your business grows, you'll need to look deeper into payments and the fees that come with it. We discuss the different parts of payments and what each fee is and how you might be able to save your company money by understanding them and knowing what you can ask for even explaining how risk factors in and can affect your acceptance rates.

This is part one of a multi part series where we discuss this topic. Enjoy!

Join Jordan as he sits down with Jeff Otto, the CMO of Riskified, during their user conference in Brooklyn, New York back in June 2024. They discussed how the event brings merchants together to share insights and fight fraud collectively and the value of connecting with peers who use the same software, highlighting how these summits deepen trust between merchants and vendors.

Jeff shared his pride in his team for organizing the conference and creating a space for collaboration. They talk about the surprising rise in payment fraud in markets once considered safe and how Riskified uses advanced AI to predict and prevent such fraud, moving beyond just credit card issues to focus on customer identity.

They also discuss the importance of merchants interacting with product builders which helps tailor solutions to real needs, rather than just creating features they think are cool.

Finally, Jeff announces new products like Decision Studio and Policy Decisions. These tools let merchants customize settings and rules, providing more control over fraud prevention strategies.

Enjoy the discussion!