"Something which is really nice with Visa is that for every problem that they create, they have a solution for it, but you just need to pay for it..."
What happens when an impromptu honeymoon scroll on Instagram leads to a complete career pivot into the world of fraud prevention? In this episode of Fraud Boxer, Jordan Harris sits down with Ben Herut, Chief of Staff at Chargeflow, to unpack the complex, fast-moving ecosystem of payment risk and dispute resolution. From the hidden operational burdens that merchants face during a chargeback surge to the psychological toll of fighting friendly fraud, this conversation breaks down why traditional methods just aren't cutting it anymore. If you've ever wondered how major financial shifts correlate directly to a rise in payment disputes, Ben's inside look from both the issuer and acquirer sides provides a rare, dual-perspective view of the industry.
The core of the discussion centers around the evolution of Visa's Compelling Evidence rule, shifting from its original framework to the newly updated standards. Jordan and Ben debate the strict timelines merchants now have to navigate, the nuances of cross-merchant and cross-acquirer data tracking, and how the massive looming shadow of the Visa Acquiring Monitoring Program (VAMP) changes the math for ecommerce businesses. Instead of relying on generic tech hype, the episode explores how actual data science, real-time intelligence, and post-payment risk modeling can save a business from losing both its revenue and its physical products. Stick around until the end to hear predictions on agentic commerce, changing network protocols, and how modern banking apps have made it almost too easy for good customers to act bad.
V I D E O S T O W A T C H N E X T :
How MAG is helping merchants fight back: https://youtu.be/TKMyDL6ydiI
Why do your sales skills suck? https://youtu.be/JLMqz0ls4gU
--------------------------------------------
🛡️ A massive thank you to today’s sponsor, Incognia! IP addresses are constantly rotating, masked by VPNs, or spoofed by fraudsters, leaving fraud and risk teams completely in the dark about web traffic. Incognia’s Verified IP Location fixes this. Instead of relying on outdated ISP records, Incognia infers IP locations dynamically using real-world device observations to give you a live, unmaskable location layer for every single web session.
Catch ATOs from unexpected regions and stop VPN spoofing without hurting your good users.
Learn exactly where your web traffic is actually coming from here: https://hubs.li/Q04hKHN30
--------------------------------------------
"Anytime that you see a surge of chargebacks, you could correlate it to a financial event in a person's life..."
--------------------------------------------
Inquiries: [email protected]
--------------------------------------------
#FraudBoxer #Chargeflow #FraudPrevention #FriendlyFraud #ChargebackManagement #ChargebackMitigation #PaymentFraud #EcommerceFraud #FraudDetection #RiskManagement #DisputeResolution #ChargebackDefense #FirstPartyFraud #CompellingEvidence #CE30 #VisaRules #VAMP #VisaAcquiringMonitoringProgram #MastercardRules #MerchantCompliance #3DSecure #OrderInsight #EcommerceBusiness #OnlineRetail #MerchantServices #EcommerceTips #BusinessOperations #RetailTech #SubscriptionBusiness #PhysicalGoods #RevenueRecovery #ProfitMargins #Fintech #PaymentProcessing #PaymentGateway #Acquirer #MerchantAccount #DigitalPayments #FintechTrends #PaymentOrchestration #CardNotPresent #BNPL #DataScience #MachineLearning #AgenticCommerce #TechInBusiness #PredictiveAnalytics #DataIntelligence #BusinessHacks #RetailProblems #EntrepreneurLife #InsideTheIndustry