Learn about a more intelligent way to fight disputes at www.disputed.ai!

A special thank you to them for making this video possible!

"Now you spend $3,600 total on a conference, including hotel room and registration and food to save a million dollars a year, it's worth every single penny."

In this episode of Payments Corner, Jordan and Jacqueline discuss their experiences at the MRC conference, highlighting the importance of networking, vendor relationships, and peer validation in the payments and fraud prevention industry. They share insights on contract negotiations, data ownership, and the supportive nature of the fraud community.

Podbean: https://www.podbean.com/ew/pb-b68fe-1883a94

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➡️ Tired of losing all your chargebacks because your responses are outdated? Checkout out our sponsor Disputed to level your response game up and start recovering your revenue today: https://www.disputed.ai

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"It just makes no sense to be overly protective of the trends in the outside world of what fraudsters are trying these days, because the more people block them, the better off we all are."

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Sponsorship or live booking inquiries: [email protected] 

Ever wonder what it really takes to make a podcast about fraud? Join Jordan as he sits down with Doriel Abrahams from "What the Fraud?!" and Forter! 

They're not just talking about catching bad guys; they're spilling the beans on the wild ride of producing content. From unexpected challenges to the gear that makes it happen (think fancy mics and learning audio the hard way!), they're sharing their behind-the-scenes secrets. Get ready for laughs, honest talk about the podcasting hustle, and a slightly terrifying prediction about the future of ID verification! Tune in to hear how these two navigate the world of fraud, one episode at a time.

A special thank you to our sponsor, Disputed (⁠www.disputed.ai⁠)! Their innovative solutions are helping businesses fight chargebacks more intelligently and we appreciate their partnership in bringing this episode to you. Please give their site a visit and checkout their awesome solution!

What's the secret sauce behind secure online payments? Jordan sits down with Arthur Bedel, a leading voice in the payments industry, to unravel the mystery of tokenization! They explain how this behind-the-scenes technology is replacing your sensitive card details with secure substitutes, making online shopping safer than ever. Get a glimpse into how tokens are evolving, potentially connecting your identity to your payments and paving the way for exciting new ways to pay in the future!

Arthur: ⁠https://www.linkedin.com/in/arthur-bedel/⁠

Connecting the Dots in Payments: ⁠https://payments1connectingthedots.substack.com/⁠

VGS: ⁠https://www.verygoodsecurity.com/⁠

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And a big shoutout to our amazing sponsor for this video: Disputed (⁠www.disputed.ai⁠)!

⁠Disputed⁠ is revolutionizing how businesses handle payment disputes. Their cutting-edge AI-powered platform helps you fight back against chargebacks with speed and efficiency, freeing up your valuable time and resources. They leverage smart technology to analyze evidence and build compelling cases, ultimately boosting your win rates and protecting your revenue.

If you're tired of the headaches and costs associated with payment disputes, head over to www.disputed.ai to learn how their intelligent solutions can help your business recover revenue and streamline your operations. Thanks again, ⁠Disputed⁠, for supporting the channel!

It's April 17th, 2025 and we are here with a (previously) LIVE stream from Linkedin going over the current state of whats in, whats out on VAMP and reactions from acquirers on the new problem. Still very fluid even though we are in the middle of the evaluation period. Visa could be opening up some public comment on the program so stay tuned for those or watch your Visa bulletins! 

We're back with an exciting update to our super popular 2023 sales episode! Cambria herself is back with me as we dive into the latest shifts in the sales landscape, sharing our fresh insights, some funny anecdotes, and of course practical tips for todays new sales person in the fraud and payments space.

From harnessing AI tools without losing authenticity to bridging generational communication gaps, we cover it all. Discover why integrity, patience, and genuine human connections are more crucial than ever—and learn how to build lasting relationships beyond transactional exchanges. If you're ready to adapt, grow, and succeed in sales, you won't want to miss this update! Enjoy!

RECORDED LIVE from the MRC 2025 Vegas conference, Angela Borden, Fraud Specialist at Little Caesars, and Lisa Meyers, founder of Mastfiv Consulting, join the show recorded in the same room for a change!

Angela is fresh off her first-ever speaking panel where she discussed the common "Build vs. Buy" scenario product people face. We discuss some key takeaways from our time so far at the show like the evolving role of AI in fraud management and the industry's future direction in areas like ad fraud, Visa and Mastercard network changes and of course Visa’s VAMP program and recent changes We end with some practical advice for conference-goers: capturing actionable insights, justifying attendance costs, and planning follow-ups.

Overall, the short episode highlights industry shifts, new fraud prevention trends, and insights into navigating professional growth and networking at major conferences.

Angela Borden: https://www.linkedin.com/in/angelamborden/

Lisa Meyers: https://www.linkedin.com/in/lisakmeyers/

This week we're dropping a heavy hitter episode where Jordan interviews Seckin Yilgoren, SVP of Security Solutions for North America at Mastercard. They discuss the growing risks of cyber attacks, the role of AI in both facilitating and combating fraud, and Mastercard's initiatives to protect consumers from scams. They highlight the importance of evolving technology in the fight against fraud and the need for consumer awareness in an increasingly digital world. They also discuss the challenges of traceability in digital transactions and the rise of first party fraud. Seckin helps us understand the Mastercard product First Party Trust which is a program designed to hold the right parties accountable for fraud claims, and emphasizes the importance of data sharing and AI in preventing fraud. The show wraps up with their predictions on future trends in fraud prevention and their thoughts on the need for more regulations in cybersecurity.

In this episode Jordan welcomes backRoenen Ben-Ami from⁠Justt.ai⁠ to discuss the complexities offirst party fraud incryptocurrency. They explore the challenges consumers face when purchasing crypto, the unique types of fraud that occur, and the implications of the chargebacks that come with the space. We also touch on the scams targeting unsuspecting individuals and the misunderstandings that often lead to buyer's remorse and the subsequent chargebacks.

They explore strategies to combat these issues, including the importance of tailored solutions and the role of KYC in improving win rates for chargeback disputes. The discussion also highlights trends, predictions, and innovations in chargeback management solutions.

Read more about "The State of Friendly Fraud in Crypto" here: https://justt.ai/blog/the-state-of-friendly-fraud-in-crypto/?utm_campaign=5480038-Q1-2025%20Fraud%20Boxer&utm_source=fraud_boxer&utm_medium=podcast

NEW VISA VAMP UPDATES SINCE RELEASE (APRIL 2025):

Lots of changes since this recording. Please watch episode called "BONUS: VAMP Updates Live Stream with Rick Lynch from ChargebackHelp" for the most recent Visa changes. 

Original Summary:

The conversation highlights the importance of understanding the differences between acquirers and merchants, the role of technology in dispute resolution, and the future of payment processing. We hope this was helpful in clearing up some of the confusion related to the changing program.

If you would like to know how ChargebackHelp can help you with the changes and make you VAMP ready please visit www.chargebackhelp.com to see what they can do for you today!

Rick Lych: https://www.linkedin.com/in/ricklynch/

Bart Szypkowski: https://www.linkedin.com/in/bart-s-8b280739/

In this conversation, Jordan and Jacqueline continue their conversation with special guest Klas Bäck from Pagos where they do a deeper dive into the intricacies of network tokens and debit routing, discussing their benefits, challenges, and the importance of data in optimizing payment processes.

They explore how network tokens can enhance acceptance rates and the complexities involved in implementing debit routing for merchants. The discussion focuses on the need for merchants to engage with their acquiring partners to leverage these technologies effectively. The conversation details the intricacies of BINs (Bank Identification Numbers) and their significance in payment processing. We discuss the differences between six-digit and eight-digit BINs, their applications in fraud prevention, customer relationship management, and transaction routing.

Lastly we explore the complexities of payment fees, including interchange rates and downgrades, emphasizing the importance of accurate data in optimizing transaction costs. The discussion highlights the need for merchants to be proactive in understanding their payment systems and the potential financial implications of mismanagement.