The Freight Coach Podcast

Want to know how to avoid getting burned by shippers with terrible operations or a track record of late payments? Today, Lance Healy from FreightFacts is back with a game-changing solution: scorecarding shippers!

Lance drops some knowledge on how his new venture is bringing much-needed transparency and accountability to the LTL space. We break down the massive gap between the boardroom and the dock, and why having access to a shipper's score—tracking everything from dwell times to damage claims—is priceless information you need before you even start prospecting.

If you're ready to level up your operations, gain a competitive advantage, and leverage the power of standardized APIs and automation to scale your freight brokerage, don't miss our conversation!

About Lance Healy

Lance is the Co-Founder and CEO of Freight Facts, the industry's first data drivenshipper scorecard relating to LTL shipping location attributes and behaviors. Prior to Freight Facts, Lance served as the VP of Innovations at Optym, that focused on developing applications for LTL Carrier line and P&D optimization. Prior to that, Lance was the Founder and President of Banyan Technology that pioneered API connections to LTL Carriers in the late 1990's. He was awarded a US patent on LTL Carrier Dynamic Pricing in 2017.

Lance serves several positions on numerous industry associations including the CSCMP, Center Of Excellence chair of Technology and Awards committees, and serves as a chair of Digital LTL Council workshops defining the next evolution of efficiency through APIs.

Connect with Lance

• Website: https://freightfacts.io/
• Email: [email protected]

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Start building a sustainable and resilient freight business in this episode with our guest, Steve Gabrick of MVP Logistics! Steve shares the real strategies for choosing your Ideal Customer Profile (ICP) and dominating the mid-market shipper space!

We're moving past the social media clickbait and empty spray-and-pray methodologies to discuss how specialization, intentionality, and data analysis can streamline your sales pipeline and insulate your operations from market volatility.

From predicting the upcoming 18 to 24-month upscale cycle to humanizing your customer outreach through consultative partnerships, Steve and I deliver a straightforward look at what it takes to drive longevity, conquer operational bottlenecks, and achieve true profitability in today's shifting transportation market!

About Steve Gabrick

Steve Gabrick is the Chief Revenue Officer at MVP Logistics, a Minneapolis-based 3PL designing supply chain solutions for mid-market food, beverage, and manufacturing companies across the lower 48. Steve owns growth and brand at MVP, and he has built the commercial engine to deliver on Solutions Made Simple®, the company's trademark and guiding principle for turning complex supply chain problems into simple, value-creating solutions. Under Steve's leadership, MVP is enabling customers who want enterprise-grade supply chain capability paired with the agility of a partner that can move with them.

Connect with Steve

• Website: https://mvpship.com
• LinkedIn: https://www.linkedin.com/in/steve-gabrick-6922a061/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Are you leaning too hard on automation and letting the human connection slip away in your freight business? How can you utilize data to anticipate your customer's next move before they even realize it themselves?

Revenova's CEO, Chris Wyndham, is back to discuss the critical balance between cutting-edge technology and the human element!

Chris breaks down the massive success of their recent user conference, sharing how real-world feedback from those in the grind is driving the evolution of their CRM and TMS solutions. We also dive into freight automation, proactive customer engagement, and task automation that frees you up from standard operating procedures to focus on deep, meaningful partnerships.

If you are ready to learn how to master freight technology without dehumanizing your business, stop playing the guessing game and get your system synchronized by tuning in to this episode!

About Chris Wyndham

I am excited to join Revenova as President and Chief Executive Officer. After a 25-year career providing cutting-edge SaaS to the retail verticals of auto, marine, recreation, and heavy equipment, to now joining the leaders in the mission-critical space of transportation and logistics, is both thrilling and humbling. It's not about me joining Revenova; it's all about Revenova staying true to our commitment to deliver purpose-driven solutions to our customers for the benefit of their business and for the benefit of all of us who rely on transportation and logistics to power our everyday lives. Our better together story continues moving on!

Connect with Chris

• Website: https://revenova.com/
• LinkedIn: https://www.linkedin.com/in/chris-wyndham-1a29a529b/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Want to learn what it actually takes to scale your transportation business, survive tough freight markets, and manage volatile shipping lanes straight from someone who is in the trenches every single day?

Fabian Aguilar from SPI Logistics joins us to share the real side of the freight and produce shipping industries, his journey from working at a family brokerage to going independent, discussing the power of specialization, how to maintain long-term customer relationships, and why superior tracking and proactive carrier communication are the absolute keys to success.

If you're looking to tap into the produce freight niche or trying to figure out how to stand out and refine your cold-calling sales strategy in a fluctuating market, Fabian drops massive value on learning from business mistakes and staying resilient through rejection!

About Fabian Aguilar

Fabian Aguilar is the Branch Owner of SPi Logistics South Texas, a produce-focused reefer brokerage he built from the Rio Grande Valley into an eight-figure operation. His entire model is built on one principle: in a business where most brokers compete on price and the load board, Fabian competes on relationships and on doing the work nobody else will.

That shows up in how his team serves customers. SPi South Texas moves temperature-sensitive produce from South Texas to the Midwest and East Coast for some of the largest growers in North America — and earns that volume by going beyond the booking. Every load comes with real-time updates, load photos, trailer inspections, and delivery confirmations, so shippers know the condition and location of their freight at every step. It's a service-first standard that has turned high-stakes produce accounts into long-term partners who trust Fabian's team with their most time- and temperature-sensitive freight.

Behind that service is structure. Fabian has built a true brokerage floor — a dedicated layer of account management owning customer relationships, a carrier sales desk working a hand-vetted network of 200+ carriers across produce and protein lanes, and operational leadership keeping every load tracked and covered. He's scaled the branch from a solo operator into a full team across distinct produce and protein verticals, building the kind of operation that delivers the same standard whether it's the first load of the day or the five-hundredth.

Now Fabian is focused on doubling the branch — deepening his largest grower relationships, expanding into protein, and building a company that runs on systems and people, not on him being in every check call.

Outside of freight, he's a competitive padel player and a father of three based in McAllen, Texas.

Connect with Fabian

• LinkedIn: https://www.linkedin.com/in/fabian-aguilar-308b569b/
• Email: [email protected]
• Phone: 956-227-5635

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

I am joined by Nick Lester, Director of Operations at River City Logistics (RCL), to deliver an industry-wide wake-up call, challenge the race-to-the-bottom quoting wars, and establish a higher baseline for logistics partnerships.

Recognized as an award-winning industry powerhouse, River City Logistics has scaled its nationwide footprint by adhering to an uncompromising operational philosophy: service over everything. In this episode, Nick pulls back the curtain on the specialized world of vehicle and high-consequence shipping, exposing how deceptive, low-ball transactional pricing models consistently fail auto dealers, auctions, and enterprise fleets at the delivery gate. Nick breaks down what it truly means to operate an ethical freight brokerage, details the strict safety indicators required to vet elite specialized haulers across the lower 48, and shares a strategic blueprint on how leading with radical operational honesty can completely eliminate transactional friction. Whether you are an enterprise shipper looking to protect your cargo integrity or an intermediary ready to build a premium, value-driven brand, this conversation is your roadmap to a better standard.

Inside this Logistics Leadership Briefing:

• The Integrity Standard Explained: Why breaking away from the transactional broker cycle is the single most critical move for high-value cargo protection.
• The Danger of the Bait-and-Switch: How deceptive, rock-bottom spot board quotes destroy carrier trust and create devastating operational bottlenecks at destination gates.
• Mastering the Specialized Asset Puzzle: The unique operational nuances, lane dynamics, and coordination strategies required to move vehicles nationwide.
• Building Deep Carrier Alignment: Nick's tactical philosophy on treating capacity partners with transparency to secure premium loyalty when the market shifts.
• The Blueprints of an Award-Winning Culture: Key takeaways from RCL's journey as a top-tier logistics company, proving you can drive aggressive revenue growth while prioritizing community and ethics.

Connect with Nick

• Website: https://rivercitylogistics.squarespace.com/
• LinkedIn: https://www.linkedin.com/in/nick-lester-583087148/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Lynn Gravley, the newly appointed chairman of the Transportation Intermediaries Association (TIA) and founder of NT Logistics, joins us to break down the real side of the freight industry!

Lynn shares his journey from being a broke, freshly minted college graduate to building a thriving managed transportation business. He dives into how managing full networks differs from traditional freight brokerage, the massive role of data analytics and Power BI dashboards, and why aligning with the TIA is a game-changer for building authority. If you are ready to stop fighting fires and start optimizing your logistics network, tune in now!

Connect with Lynn

• Website: https://www.ntlogistics.com/ / https://www.tianet.org/
• LinkedIn: https://www.linkedin.com/in/lynn-gravley/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Today, we're diving straight into how big shifts from carriers like J.B. Hunt are impacting everything from dedicated fleets to risk management strategy and why understanding a carrier's operational shift can insulate your brand!

Stop looking at just one data point and learn how to position your company to flourish by tightening up your processes, building strong relationships, and implementing real risk mitigation protocols, because this next market wave is about to separate the novice from the pros!

Resources / References

• https://www.ttnews.com/articles/jb-hunt-court-ruling?cx_testId=1&cx_testVariant=cx_1&cx_artPos=1&cx_experienceId=EXVJ02JJYSWC&cx_experienceActionId=showRecommendationsZIQ3B2B79SRL58#cxrecs_s
• https://www.freightwaves.com/news/cassandra-gaines-unveils-trucking-industry-blueprint-for-carrier-selection
• https://www.overdriveonline.com/business/article/15827952/broker-margins-rising-with-spot-freight-prices

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

Turn complex data into actionable insights in this episode with Dean Croke from DAT as he hits the road and dive straight into the true state of the freight industry!

Dean breaks down the reality of the current produce season, separate fact from fiction regarding market stability, and explore how major events like the World Cup are creating unexpected waves in truckload demand!

About Dean Croke

Dean is the Prinicpal Analyst at DAT Freight & Analytics, the leader in market and pricing intelligence and operates the largest truckload freight marketplace in North America. He is a Global Supply Chain and Logistics Executive specializing in freight market analytics, multi-modal freight flows, thought leadership, and the application of business intelligence using digital technologies.

Connect with Dean

• Website: https://www.dat.com/
• LinkedIn: https://www.linkedin.com/in/deancroke/
• YouTube: https://www.youtube.com/@datfreight
• DAT iQ Help Center: https://iq.support.dat.com/

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

In this episode, Dedicated Logistics Partner's CEO Chris Barnard joins us to share what it really takes to navigate today's logistics market, scaling from small delivery routes to robust fleet ownership!

Our conversation cuts straight to the core of building long-term partnership networks, achieving carrier density, and mastering the high-growth final mile sector through dedicated, just-in-time inventory services.

Chris also shares his unfiltered perspective on why true logistics leaders must defy basic logic, remain entirely selfless, and prioritize customer trust above short-term margins!

About Chris Barnard

Chris is the Founder and CEO of DLP. He launched the company in 2017 with a single operation in Allentown, PA and has since expanded it into a multi-region logistics platform operating across the Northeast and Southeast. With over 30 years in transportation, Chris began his career at Airborne Express in Ft. Lauderdale and went on to lead regional operations for DHL Supply Chain. His leadership style is hands-on, disciplined, and rooted in execution. Chris now focuses on strategic growth, acquisitions, and building long-term contract partnerships.

Connect with Chris

• Website: https://www.dlp31.org/
• Email: [email protected]

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/

What legal ripple effects will the recent Supreme Court ruling create across the logistics industry? Bryan Nelson is back to decode how this landmark decision fundamentally shifts the framework of carrier selection policies and liability for transportation professionals!

Bryan breaks down why relying solely on standard operating procedures won't fully insulate your business in court and explains how the ruling changes the landscape for using conditional vs. unrated carriers.

Whether you are a broker adapting to automation or a shipper auditing your supply chain, tune in to this episode!

About Bryan Nelson

Bryan J. Nelson is a transportation and logistics attorney assisting clients in the development and review of transportation agreements, the resolution and mitigation of cargo claims, and the establishment of corporate compliance strategies in accordance with state and federal regulations. Prior to joining Taylor Nelson, Bryan practiced as general counsel and served as a chief administrative officer in the transportation industry for over a decade, representing a family of companies that included a motor carrier, a third-party logistics corporation, and a transportation management system (TMS) provider.

Bryan graduated from Stetson University earning his juris doctorate and his master's degree in business administration. He received his undergraduate degrees in Accounting and Finance from Florida State University. With his hands-on experience in the transportation industry, Bryan recognizes and understands the unique challenges and opportunities facing transportation companies throughout the supply chain.

Connect with Bryan

• LinkedIn: https://www.linkedin.com/in/bryan-j-nelson-esq-mba-59876b1b/
• Email: [email protected]

📊📉 Don't miss out on the latest market trends by subscribing to your TOP Transportation Morning Show! 🌎

🎬🎯 #TheFreightCoach Morning Show is LIVE every weekday at 10:30 AM CST to break down transportation industry headlines! Mark your calendars!

To Find Out More About My Freight Services

Visit https://freightcoachlogistics.com/

🤝 Shoutout to my sponsors!👇

• SPI Logistics | https://spi3pl.com/
• Revenova | https://revenova.com/freightcoach/
• NMFTA | https://nmfta.org/
• DAT Freight & Analytics | https://www.dat.com/
• Transportation Intermediaries Association | https://www.tianet.org/

Donate to support Stacy and her family: https://tinyurl.com/36xmxcmr

🚀🔥 To sign up for my Newsletter, go to http://eepurl.com/iNoHco, get in touch with me through the social media channels below, and subscribe to my YouTube Channel!👇

▶️ https://www.youtube.com/channel/UCjrL70IEnCfDkNaiYMar3jw

📷 https://www.instagram.com/thefreightcoach/

🕊️ https://twitter.com/thefr8coach

💼 https://www.linkedin.com/in/chris-jolly-a183aa6a/