The Full Monty

If you're interested in how your business is performing, it's essential that you're measuring the right things. But you need to know where to look when setting up your KPIs.

Often times, we're looking in the wrong place. Or looking in the right place, but simply not asking the right questions or interpreting the data correctly.

Sherlock Holmes had some ideas about how to apply our minds to answering questions that some people haven't even considered asking.

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This episode: smonty.co/fullmonty63 Sponsor: IRI Worldwide Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Incidental music: Violin Concerto in D major, Op. 61 - III. Rondo: Allegro by Ludwig van Beethoven

Performers: Uncredited violinist, US Marine Chamber Orchestra

Publisher Info.: Washington, DC: United States Marine Band

Copyright: Creative Commons Attribution 3.0

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Technology has brought with it so many advances that have allowed us to do more than we once thought possible. But with it, we're losing out on some of the things that connected us in the past. 

While it doesn't mean we need to regress, it does give us a chance to reflect on the power that binds humans together emotionally. Which in turn can give you a leg up on the competition, as you zig while they zag.

And just like that, you're growing your business based on better customer experiences, humanity and trust.

"The human spirit must prevail over technology." 

– Albert Einstein

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• This episode: smonty.co/fullmonty62
• Sponsor: IRI Worldwide
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Incidental music: Heartwarming by Kevin MacLeod is licensed under a Creative Commons Attribution license

Source: http://incompetech.com/music/royalty-free/index.html?isrc=USUAN1100207

Artist: http://incompetech.com/

Image credit: Photograph of mural General store and post office by Doris Lee at the Ariel Rios Federal Building, Washington, D.C. (Carol M. Highsmith Archive, Library of Congress via Wikimedia Commons)

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Life can be tough. We've all experienced a setback from time to time. And often, those setbacks can seem difficult to surmount.

But imagine if you had traversed 1,500 miles over ice and snow, only to lose your race into the history books, and then realize that you wouldn't make it out alive, with only 11 miles to go. Would you still keep going?

Keeping perspective and staying true to your mission are critical in times like this.

"Success consists of going from failure to failure without loss of enthusiasm." 

– Winston Churchill

Would you consider leaving a rating or review for the show on iTunes? It help other people find us.

• This episode: smonty.co/fullmonty60
• Sponsor: IRI Worldwide
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Image credit: Situation of HMS Resolute, Baffins Bay, June 1858 (University of Melbourne)

Subscribe on Apple Podcasts, Google Podcasts, SoundCloud, Spotify, or Stitcher.

Or try this: ask Alexa or Google Home to "play the latest episode of The Full Monty podcast."

If you find this program valuable, please consider supporting it on Patreon. It covers the cost of hosting, email, music and more.

You've got your plans, you've made your resolutions, and the new year is upon us. The sky's the limit!

Not so fast. 

Somewhere along the way, there's going to be a glitch. Someone's going to find a way to slow your project down, to put up objections. You're going to self-sabotage and fall short on your resolutions by March. It's inevitable.

We all experience failure. The thing is, it's what you do with that failure and how honest you are with yourself that will give you a path forward.

• This episode: smonty.co/fullmonty60
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Subscribe on Apple Podcasts, Google Podcasts, SoundCloud, Spotify ,  or Stitcher.

Or try this: ask Alexa or Google Home to "play the latest episode of The Full Monty podcast."

If you find this program valuable, please consider supporting it on Patreon. It covers the cost of hosting, email, music and more.

When we market our wares, it's easy to get caught up in the Holy Trinity of content: text, video, audio. But humans have five senses; why are we stopping with just two of them?

The experience people have with your brand is bound by more than one or two senses at a time. And if you can pay attention to that, activate the ones that matter, or even have them harken back to the memory of a sense from years ago, you'll be creating a stronger bond with them.

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• This episode: smonty.co/fullmonty59
• The Tingler
• Beloved 30th Street Station Information Board Scheduled to Depart
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Image: The Senses by Rembrandt, 1624 (Wikipedia - public domain)

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It's strange how we've become accustomed to the jabs and harshness of life online. The ability to hurl an insult is easier than ever, afforded by the anonymity that a screen supplies.

Which is why it's shocking when we see examples of heliotropic leadership, kindness, and embracing of our foes. And when that comes in the form of a handwritten note, it's all the more poignant.

– Henry James

Would you consider leaving a rating or review for the show? It help other people find us.

• This episode: smonty.co/fullmonty58
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Incidental music:

Earnest by Kevin MacLeod is licensed under a Creative Commons Attribution license

Source: http://incompetech.com/music/royalty-free/index.html?isrc=USUAN1100248

Artist: http://incompetech.com/

Image: The Oath of the Horatii by Jacques-Louis David, 1784 (Wikipedia - public domain)

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Saying "thank you" just seems like a given. Or it used to. Someone bestows a gift of some sort on us, and we reply with our gratitude. But did you ever consider that expressing gratitude is a gift itself? 

We have the opportunity to impact those closest to us with respect and consideration, connecting with them on a deeper level. And it is partly through gratitude that we can deepen those relationships.

I'd be grateful if you'd leave a rating or review for the show. It would help other people find us.

• This episode: smonty.co/fullmonty56
• "Thank You, Ma'am" by Langston Hughes
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Image: The First Thanksgiving at Plymouth by Jennie Augusta Brownscombe, 1914 (Wikipedia - public domain)

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We've all been subject to the personality of certain charming people. It's kind of disconcerting, as you feel like you're on the string end of some Svengali. 

What is it about charm that gets people to take action without putting up a fight? How can we learn to be more charming in our daily lives? And what is charm, anyway?

I'd be grateful if you'd leave a rating or review for the show. It would help other people find us.

• This episode: smonty.co/fullmonty55
• "Manners" by Ralph Waldo Emerson
• Life's Little Luxury
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Image: Mars Disarmed by Venus by Jacques-Louis David, 1824 (Wikimedia Commons - public domain)

Subscribe on Apple Podcasts, Google Podcasts, SoundCloud, Spotify , or Stitcher.

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Franklin Delano Roosevelt said "We have nothing to fear but fear itself." But when it comes to the fear of failure, what's the source of the dread? Even George Washington had to deal with this.

Understanding what's at the root of that fear will allow us to overcome what's holding us back at work and at home. And may lead to a boost of self-confidence.

Please leave a rating or review for the show. Help other people find us.

• This episode: smonty.co/fullmonty54
• Break the Wheel by Jay Acunzo
• "Self-Reliance" by Ralph Waldo Emerson
• Other commentary and updates at ScottMonty.com

Theme song: Afternoon by Maestross is on a royalty-free license from Jamendo.com.

Image: Mount Vernon with the Washington Family on the Terrace by Benjamin Henry Latrobe, 1796 (Wikimedia Commons - public domain)

Subscribe on Apple Podcasts, Google Podcasts, SoundCloud, Spotify, or Stitcher.

Or try this: ask Alexa or Google Home to "play the latest episode of The Full Monty podcast."

If you find this program valuable, please consider supporting it on Patreon. It covers the cost of hosting, email, music and more.