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In today’s Q&A Friday, we talk about our audio setup, tools for writing, building a SaaS company, books, how to read an article, hobbies, and more!
Q: What is your audio set up?
We use the MixPre 3 since it has three audio inputs. We also like that it can use batteries and an SD card. It makes it very portable and can be used without a computer if you have to go out to grab an interview with someone. For mics, we use the Audio Technica AT875R. It’s a great shotgun mic that works well in spaces that aren’t acoustically treated. Finally, we use Sony MDR7506 headphones.
Q: What tool do you use to draft your writing?
We use tools like Ulysses for a pure writing experience. It has a great “table of contents” style organization. We also use Notion for long-form and collaborative writing.
Q: What’s one thing you learned about building a SaaS company that you think is a valuable lesson for creators?
The first thing that comes to mind is that it will take a lot longer than you think. You’ve got to make sure you keep at it and have the mindset of showing up every day for years.
Q: Which books about writing non-fiction would you recommend?
Nathan recommends Bird by Bird by Anne Lamott. Barrett recommends The Golden Book on Writing by David Lambuth, Zen and the Art of Writing by Ray Bradbury, On Speaking Well by Peggy Noonan, The Pyramid Principle by Barbara Minto, and On Writing by Steven King.
Q: When you read articles, do you read the entire article, or just skim for highlights?
We usually read the entire thing. If we’re thinking of giving up on an article, then we start skimming to give it more of a chance.
Q: Are you expecting a decrease in your customer base from people who have gone out of business?
We’ve seen a little bit of that, but we’ve actually seen more growth as businesses try to increase their online presence.
Q: What are your hobbies?
Nathan - playing outside with his kids, practicing soccer by himself, woodworking, and reading books. Barrett - reading and writing, hiking, skiing, camping, and fly-fishing.
Q: What are your priorities for revenue as your business increases?
We’ll invest heavily in the product. We’ve added team members recently and we’ve put more money into advertising. We want to be able to serve a larger group of creators while maintaining the notion that existing customers are more important than getting new customers. Our success is creator success.
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We greatly underestimate what can be accomplished in 72 hours. With the right mindset, it’s possible to create and launch something others will be happy to support.
When doing something this fast, it’s critical to focus only on the essentials. If there are details to add that aren’t absolutely necessary, they can be added later. The main point is to launch.
You will continue to iterate and add detail over time. Don’t let perfect be the enemy of done.
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COVID-19 has forced businesses to change almost overnight. But this isn’t just about our current circumstances. Adaptability is always important.
This means understanding how to be accessible despite new hurdles. It’s about being flexible and nimble as a business so you’re ready and capable when rapid changes occur.
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“It’s a time when it would be really easy (if your career is falling apart, if your business is falling apart) to just want to curl up in a ball, and that’s totally understandable. But if you can stay in the game and keep your head right, you’ll always have options.” ~ @BarrettABrooksStay in touch
Yes, new businesses are popping up online every day. But that doesn’t mean everything’s been done, or that the market is saturated. In fact, there are lots of creative ways to get started with a business that may be easier than you think.
Don’t let a lack of ideas stop you from starting a business. Here are eight creative ideas for businesses we'd start today (if we weren’t currently running ConvertKit).
Take notes, jot down ideas, or just let the creative juices start flowing. Let’s get creative with how and what we can start creating today.
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Lost by David Wagoner
“Stand still. The trees ahead and bushes beside youLinks
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The Ladders of Wealth Creation is an idea that came from an article Nathan wrote in 2019 called, “The ladders of wealth creation: a step-by-step roadmap to building wealth”. It’s worth discussing here given the surge in people wanting to take control of their career trajectory.
In short, the four ladders are:
In this episode, Barrett puts Nathan in the hot seat and gets at why these concepts are both timeless and timely.
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It’s our first Q&A Friday! Instead of our usual segments, each Friday we’re going to take your questions and do our best to give thorough and thoughtful answers.
If you listened to our episode on building an audience, you’ll know that part of staying engaged is listening to your audience’s pain points and finding ways to help. This is our way of doing that during these challenging times.
Q: Do you “get ready” when working from home as though you’d be going to the office?
It’s important to get dressed for work every single day. When you shower and get dressed, you shift your mindset into a work zone, instead of just rolling out of bed and opening up your computer. Nathan doesn’t always follow the same process but sees the value in it.
Q: How do you stay inspired to create every day?
A great way to create every day is to make it a habit or set goals to do it every day. Barrett encourages not to rely on inspiration, because it can wane or be interrupted, but to rely on habits or schedules. Keeping a list of ideas when you’re inspired is a great resource to come back to when you have the time to create.
Q: I’m trying to decide between creating this weekend (writing my newsletter that has lapsed) and needing to disconnect completely for a few days. How do I decide what’s most important?
Do both. Turn off your wifi, find a new location, and set a timer and finish the newsletter. Once you’re done with that, close the computer and disconnect.
Q: Do you have any advice for content and messaging right now? There's an opportunity to connect with a captive audience but I want to be thoughtful and respectful.
Being transparent can help take the scariness out of the current situation (COVID-19 Pandemic) and help get your message across. A lot of people are ready to talk about something else, so new messaging might be welcome.
Q: Regarding the ladders of wealth creation, I’m having a hard time stepping away from spending 40+ hours per week working with freelance/consulting clients to actually write/podcast/create a product. Help!
Good news! We’re going to do an entire episode on the ladders of wealth creation in Episode 5. Check out that episode for a more in-depth answer to your question.
Q: Do you guys use any self-organization/note-taking methodologies (E.g. second brain, getting things done, etc.)? What do you find helps you stay organized or productive?
Nathan uses the Notes app for Apple products, which isn’t necessarily recommended. It doesn’t matter which tools you use, but you should use and rely on your personal rituals to stay on top of things.
Q: Which is better, bootstrapping vs taking advantage of the small business loans that are becoming available? What financial steps would you take in this uncertain time?
Take aggressive action. That looks different from businesses to business, but now is the time to move forward with purpose.
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“I can’t wait for a years time, when all of this is a distant memory and there is a corona baby boom because all the lovers were lovin.
And there is a rise in small business because all the entrepreneurs had a moment of stillness and creativity.
And all the children remember nothing but a time when all the mums and dads were at home and drawing and playing board games and we remember it as the time we all got to stop and be present.
We will remember the time our health was our first priority and people learnt new ways to use fresh produce to feed their families and we were all forced to think outside the box and dream up new things, and reinvent old ways and for once even amongst the chaos there was community, there was a global rise in togetherness and the streets were quiet but our homes were bustlin with love and laughter.
That time is coming… soon just like other crisis before it this will all be a distant memory, a thing we soon listen to our children discuss in classrooms, a once was; that we share with our grand babies. So to you - I know it’s unsettling but focus on the silver lining, we are in this together and there’s so much beauty to see.” ~ @leilastead
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Feeling productive is getting harder and harder. As most of us find ourselves working from home, how can we cultivate a new kind of productivity that fits with our current circumstances? How can we feel like we’re still making progress even when things aren’t normal?
The most important thing to remember is that it’s ok to not feel as productive as we would in our normal work settings. We need to reset our expectations for what productivity means and create a plan for getting back on track.
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“Fear, uncertainty, and doubt can be fuel for brilliance. This is an important message for us today with what we’re going through as creators, and as a society. If you can find a way to channel all of the fear and anxiety you’re feeling right now into creating, then you’re going to come out of this stronger than you came in.” ~ @BarrettABrooks
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There’s never been a better time to build your audience. They are the people who will cheer you on and champion your work. It’s essentially a ‘cheat code’ for your business, ensuring that you’ll have people there to support you as you create and grow.
But if you’ve never built an audience before, it can seem daunting. Where do you find the people who want to hear from you and would miss you if you didn’t show up?
As usual, getting started is the hardest part. Here are a few tips and reminders that will help.
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“When you ask yourself, “where in my body do I feel stress?”, you can start to distance yourself a bit from the stress itself. It goes from ‘I am stressed’ to ‘I feel stress’ and that’s much easier to find ways to deal with.” ~ @nathanbarry
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We believe the future belongs to creators. What started as an idea at Craft + Commerce, has since become an ever-increasing part of our mindset.
Being a creator means taking ownership of your destiny. When we look at the world, it’s easy to feel like we are just along for the ride. But being a creator means we take control, we create outcomes, we take full responsibility for what happens in our lives.
This mindset helps you “future-proof” yourself. Now is the time to start owning your path.
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