There are moments in this industry when you can almost see tomorrow walking toward you. This conversation, recorded at Northwood University’s International Auto Show and CAMS Industry Summit, is one of those moments.

Ted Ings and Sarah Vantine sit with two respected voices in automotive. Ed Roberts, Chief Operating Officer at Bozard Ford Lincoln, and Maureen Martin, Vice President at Dynatron Software. What makes this episode truly compelling is how both of them responded to a single shared experience. Being surrounded by hundreds of articulate, driven and highly engaged students who are already shaping what the future of automotive will become.

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What we discuss in this episode:

• A surprising insight from Maureen about the one characteristic that predicts long-term success in both business and life, and why most people resist it.
• Ed’s candid reflection on a moment at Northwood that shifted his understanding of what “raw talent” really looks like today.
• A subtle but powerful theme that emerged from the panels, a theme none of them expected, but all agreed could redefine how dealerships build teams in the coming years.
• A real-time example of leadership behavior from the students themselves that left all four of us rethinking how the industry traditionally identifies potential.
• And perhaps most interesting… what inspired two seasoned veterans to say they felt “rejuvenated” after decades in the business.

This episode is a reminder of why we love this business, who we do it for, and what’s possible when experience meets fresh perspective.

Listen to the episode featuring Ed Roberts and Maureen Martin for even more insights!

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Apple: https://podcasts.apple.com/us/podcast/fixed-ops-roundtable/id1608656237

Spotify: https://open.spotify.com/show/15HHYoyvCo1PSFwYn02UXY

Thanks, Ed Roberts and Maureen Martin

Connect with Ted Ings and the Fixed Ops Roundtable:

• Register for the next Fixed Ops Roundtable Event
• Ted Ings on LinkedIn
• Center for Performance Improvement