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Customers today aren’t just buying products and services - they’re buying experiences, spending more with brands that meet their expectations and align with their beliefs. The Future of Commerce is d... more
FAQs about The Future of Commerce Podcast:How many episodes does The Future of Commerce Podcast have?The podcast currently has 173 episodes available.
July 05, 2021Summer Break: Stay TunedTaking time for tanning and sleeping. Be sure to check out the rest of our great episodes in the meantime!Presented by the-future-of-commerce.com...more1minPlay
June 28, 2021Debating "Data Driven" Customer ExperiencesGuestsRatul Shah - Head of Product Marketing, Customer Data Solutions, SAP CXEsteban Kolsky - Chief Evangelist, SAP CXFatemah Khatibloo - VP and Principal Analyst, ForresterLinks to Learn MoreBlog - Third Party Cookies Are Ending: What to do?Webcast - What's the Ideal Customer Data Strategy for your Brand?Explore SAP Customer Data CloudArticle of the Week - Is it Easy For Your Customers to Buy From You? Presented by the-future-of-commerce.com...more47minPlay
June 21, 2021New Rules of Customer Service (Part 2)Links to Learn MoreCapgemini Paper: The new rules of customer serviceConnect with SarahConnect with JohnArticle of the Week - What is customer service? Definitions, types, benefits, stats Presented by the-future-of-commerce.com...more19minPlay
June 21, 2021New Rules of Customer Service (Part 1)Links to Learn MoreCapgemini Paper: The new rules of customer serviceConnect with SarahConnect with JohnArticle of the Week - What is customer service? Definitions, types, benefits, stats Presented by the-future-of-commerce.com...more23minPlay
June 07, 2021Commoditization Challenges in Telco, Insurance and Utilities (Part 2)Guests include:Florian Fromberg, Global CX Insights Director – SAP Customer Experience AdvisorySandeep Chowdhury, Global GTM Head of SAP Customer Experience for TelecommunicationsStefan Mueller, Director Insurance / Financial Services - SAP Customer Experience Links to Learn MoreConnect with FlorianConnect with SandeepConnect with StefanLearn more about SAP CXArticle of the Week - B2B Personalization: A three step guide to starting...more27minPlay
June 07, 2021Commoditization Challenges in Telco, Insurance and Utilities (Part 1)Guests include:Florian Fromberg, Global CX Insights Director – SAP Customer Experience AdvisorySandeep Chowdhury, Global GTM Head of SAP Customer Experience for Telecommunications Stefan Mueller, Director Insurance / Financial Services - SAP Customer Experience Links to Learn MoreConnect with FlorianConnect with SandeepConnect with StefanLearn more about SAP CXArticle of the Week - B2B Personalization: A three step guide to starting...more30minPlay
June 02, 2021Exploring Direct to Consumer Commerce (Part 2)Links to Learn MoreRead more on the benefits of Direct to ConsumerLearn more about SAP Upscale Commerce for D2CArticle of the Week - CX at SAPPHIRE NOW 2021 Presented by the-future-of-commerce.com...more19minPlay
June 01, 2021Exploring Direct to Consumer Commerce (Part 1)Links to Learn MoreRead more on the benefits of Direct to ConsumerLearn more about SAP Upscale Commerce for D2CArticle of the Week - CX at SAPPHIRE NOW 2021 Presented by the-future-of-commerce.com...more20minPlay
May 24, 2021Handshakes or hands-off: Managing the B2B sales experienceLinks to Learn MoreJodi's Full Article on Handshakes vs. Hands-OffLearn more about SAP CXArticle of the Week - How Guided Selling helps seal more deals Presented by the-future-of-commerce.com...more33minPlay
May 18, 2021Model Once, Configure Anywhere - A practical guide (Part 2)Guests include:Tom McKee, Industry Principal at eLogic (SAP Advisor at time of the recording)Lawrence Matusek, CTO at eLogicLiz Duggan, VP at SMITH Links to Learn More6 Ways CPQ Can Transform Your B2B OrganizationUsing CPQ: The Complete Order ProcessLearn more about SAP CPQArticle of the Week - In a CX Minute: May 5th Edition...more24minPlay
FAQs about The Future of Commerce Podcast:How many episodes does The Future of Commerce Podcast have?The podcast currently has 173 episodes available.