The Future of Convenience

From digital signage to forecourt communication technologies, the experts at Abierto are redefining the customer experience by developing common sense tools to communicate throughout the store. This short bonus episode features Rick Sales, CEO of Abierto sharing how to craft a retailer's ideal digital content journey.

With special guests:

Rick Sales, CEO, Abierto

Hosted by:

Carolyn Schnare

This episode features two prominent convenience retailers in the Middle East region. Oman Oil Marketing Company’s (OOMCO) GM Retail Hussain Al Ishaqi and Head of Department, Convenience Retail, Food & Services Ramzi Al Majri share an overview of their business, diving deeper into their food, formats, and future. Zacharie Ghoudane, Convenience Stores Manager and Head of Zoom at Emirates National Oil Company (ENOC) showcases the company’s approach to community, convenience, sustainability, foodservice, and coffee.

Watch the complete video interview at https://www.globalconveniencestorefocus.co.uk/video/49-middle-east-updates-with-enoc-oomco.

Tony El-Nemr, Founder & CEO and Joe Hamza, COO, Retail & Marketing at Nouria Energy Corporation share the history of the company and where they are now on their brand building journey which is centred around a differentiated fresh food offer, store design and their people. Nouria is one of the fastest-growing family-owned convenience store chains in the US. Today, the company operates 170 stores (150 company owned and operated) in five northeastern U.S. states, 56 car washes, two lube centers, the award-winning Whately Diner, and a successful wholesale business servicing over 300 locations in New England and New York.

Watch the complete video interview at https://www.globalconveniencestorefocus.co.uk/video/50-nouria-energy-shop-talk-live-special.

Håkon Stiksrud, Head of Global E-mobility and Hans-Olav Høidahl, EVP Operations Europe at Circle K join co-hosts Dan Munford and Klaas Mantel, Expert Associate Partner at McKinsey & Company, to speak about their proactive and innovative approach to e-mobility and the implications for the global convenience retail industry. Filmed in late 2021, this evergreen episode has long-term implications as Circle K looks to the future of transport with innovation and convenience top of mind. Watch the complete video interview at https://www.globalconveniencestorefocus.co.uk/video/37-circle-k-on-e-mobility.

Roger Vogt, CEO Retail, Valora Group provides an overview of Valora with a focus on the Avec brand and also a background on FEMSA. Valora is a leading foodvenience provider with more than 2,700 stores in high-traffic locations in Switzerland, Germany, Austria, Luxembourg, and the Netherlands.

Watch the entire video interview at https://www.globalconveniencestorefocus.co.uk/video/48-valora-migrolino-mckinsey-and-european-retail-trends.

With Special Guest:

Roger Vogt, CEO Retail, Valora Group

Hosts:

Dan Munford and Christian Warning

Migrolino's Sebastian Becker provides an overview of the exciting innovation journey Switzerland's Migrolino has been on over recent years. With 350+ migrolino, mio, goods and pick me 24/7 automated stores throughout the country, hear how the retailer handles supply chain, technology and more.

Watch the entire video interview at https://www.globalconveniencestorefocus.co.uk/video/48-valora-migrolino-mckinsey-and-european-retail-trends/.

With Special Guest:

Sebastian Becker, Member of the Management Board, Migrolino

Hosts:

Dan Munford and Christian Warning

Żabka Poland's EVP and Managing Director Dr. Adam Manikowski shares the retailer's 3-stage transformational journey to become the ultimate convenience ecosystem in Poland.

Watch the entire video interview at https://www.globalconveniencestorefocus.co.uk/video/42-zabka-poland-the-ultimate-convenience-ecosystem

With Special Guest:

Dr. Adam Manikowski, EVP and Managing Director, Żabka Poland

Hosts:

Dan Munford and Carolyn Schnare

Shop Talk LIVE The Podcast is a new way to hear about innovative convenience retailers from around the globe. In this bi-weekly show, we will focus on the retailer stories that we featured on Shop Talk Live the video series. Whether this is your first time hearing their stories or not, we know you will enjoy learning about their successes in their unique markets.