Maarten van Amerongen shares how Westcord Fashion Hotel lives up to its name—from in-house couturiers to stylish sky bars. Learn how fashion drives every decision, and why concept consistency is key to creating unforgettable guest experiences.

From Hong Kong kitchens to a hotel on Vlieland, Harold Pekel shares his journey—and how he now leads three restaurants, in one hotel, with one vision. He opens up about team dynamics, building loyalty, and why trust is more important than ever in leadership, especially in F&B.

Brian Hicks, CEO of HSMAI, reveals how revenue management, AI, and networking can fuel hotel growth and career success. Discover strategies to future-proof your business, build powerful connections, and stay ahead in an ever-changing hospitality industry.

Want to boost hotel revenue without overhauling your entire sales strategy? David Kijlstra reveals small but powerful adjustments that drive big results. Learn how top-performing hotels refine their approach, leverage tech, and close more deals—without adding extra workload. Simple changes, big wins!

Cindy Kasanmoeseni, Head of HR at Corendon Hotels & Resorts, shares how hotels can attract and retain top talent in a competitive market. From ditching outdated hiring methods to creating a culture employees love, this episode is packed with game-changing insights for hospitality leaders. Want to win the talent war? Tune in now!

From the restaurant floor to managing multiple hotels—Robin Minnaard shares his career path in hospitality. What does a hotel cluster manager really do? From leading teams to handling guest expectations, discover the challenges and rewards of running hotels in a fast-changing industry.

Great hospitality doesn’t happen in boardrooms—it happens on the frontline. Nichlas shares how real service goes beyond SOPs, why small leadership actions make a huge impact, and how hosts shape the guest experience. His insights prove that the future of hospitality starts with those who greet guests first.

With a €100K loss and a struggling hotel, Talia had two choices: walk away or fight for success. She chose the latter. In this episode, she shares how she navigated challenges, rebranded her business, and built a boutique hotel that stands out in Brussels.

Raoul Fokke once dreamed of running hotels—until he realized his passion was telling their stories instead. From hotel school to luxury branding, his journey took unexpected turns, including a life-changing trip to Patagonia. In this episode, he shares why he left hospitality operations to shape the way we see hotels today.

Opening a hotel during a global crisis sounds like a nightmare, but Sjoerd Sybesma turned it into a success story. In this episode, he shares how he built a thriving hotel with just six people, adapted to constant challenges, and created a guest experience that keeps people coming back.