Gergely Jancsó, owner of Greg Images, reveals how he captures the soul of a hotel in every shot. From wedding chaos to serene luxury rooms, his lens now tells stories that help hotels sell themselves. Learn how light, composition, and storytelling win guests.

Adrien Mathieu, co-founder of Kleio.ai, explains how conversational AI is replacing outdated websites and filters in hospitality. From discovery to booking, AI-powered agents are helping brands convert better, personalize deeper, and reclaim digital space from OTAs. This tech isn’t coming — it’s already here.

Boris Lefterov shares how Nomante Hospitality blends creative vision with operational strategy to shape lifestyle-driven hotel concepts. From feasibility to execution, he reveals how bold thinking and structure can redefine what hospitality looks like in emerging markets.

Denise Gru reveals why housekeeping is far more than cleaning—it’s the emotional and operational core of hospitality. From training and leadership to guest experience and team dynamics, she explains how well-run housekeeping defines a hotel's quality. A must-listen for anyone who wants to elevate service from the inside out.

Angelo Vassallo, General Manager at Tivoli Doelen Amsterdam, blends structure with soul to create unforgettable guest moments. Learn how he leads with empathy, builds trust with his team, and brings SOPs to life through meaningful human connection.

Olga Galiuk breaks down the transformation of LuminAir Amsterdam — from a tourist photo stop to a vibrant local destination with award-winning cocktails and team energy to match. A powerful story of leadership, branding, and hospitality done right.

Sanne Feiken, COO of Room Delivery, shares how their platform streamlines in-room ordering—from trained couriers to hotel integration—giving guests a better experience and hotels a new revenue stream. This is room service, upgraded.

Reservations is more than logistics—it’s sales with a headset. Moustafa, Cluster Reservations Manager at Banyan Tree and Delano Dubai, shares how his team drives revenue, guest experience, and loyalty, all before check-in even begins.

Stephan Stokkemans shares how true luxury isn’t in marble lobbies or champagne towers — it’s in human connection, quiet excellence, and emotional moments. With 30+ years at one iconic hotel, he reveals what timeless hospitality really means, and why legacy matters more than trends.

Jeroen Klijnsma shares how GoTicking replaces outdated paper lists and endless phone calls with a real-time housekeeping system. Reception, maintenance, and cleaning teams stay aligned—all from one app. Less chaos, more control.