Randi Mayes, Executive Director of ILTA, recently sat down at the “virtual roundtable” with three industry leaders/visionaries to discuss what the law firm of 2020 might look like. Their insightful comments are certain to spark your own musings about the future. In this segment we hear Darryl Cross, Vice President of Client Profitability at LexisNexis sharing his view of the future of the law business.   A detailed article of this virtual roundtable can be found in the June 2010 Peer to Peer Magazine http://www.mygazines.com/issue/11430