In this episode of GlideChat, Michael Lombardo, CEO of GlideFast Consulting, and Chuck Tomasi, Senior Developer Advocate at ServiceNow, dive into the evolution of ServiceNow from its early days to its future trajectory. They discuss the drive towards enhancing efficiency through low-code technologies, the potential of generative AI, and the importance of community engagement. Chuck shares insights on the need for a developer sub-brand within ServiceNow and reflects on the platform's potential to revolutionize event coordination. They explore the profound impact ServiceNow has had on various sectors, including emergency response, and speculate on the platform's future in addressing societal challenges. Join them as they envision the possibilities for ServiceNow in the years to come.