Telecom has not been maximizing the power of 5G enough, and not because the technology is not ready. With digital innovation already set, telecom transformation must start with organizations and goals themselves. Carrie Charles brings back her first-ever guest, Kevin Shatzkamer of Google, to discuss how service operators must utilize 5G technology to elevate their industries. Kevin explains why this must start with huge shifts in workplace culture and employee development. He also talks about the telecom talent shortage, as skilled workers look for experiences that aren't typically offered in this particular scene.

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