Grit is defined as clenching the teeth in order to keep one’s resolve when faced with unpleasant or painful duty. In short it means not giving up. It’s a word that I’m hearing more and more when interviewing CEO’s; specifically, the lack of it on the part of the workforce. Insight on grit in this edition.

New research proves that companies that get involved in community causes retain their workers longer, have higher employee engagement scores, pay their people more and earn higher profits than those who don’t. Here are the six reason why every business should support a charitable cause.

Finding, engaging and keeping the right people continues to be the single biggest challenge facing businesses everywhere. Based on his exhaustive research into more than 220,000 companies Jason reveals five secrets for getting the job done.

In the course of everyone’s live there comes a time when they face a challenge, a hardship or a problem that threatens to overwhelm them and they don’t’ where or to whom to turn. When that happens to you or someone close to you, you should be armed with three questions that will provide an immediate solution.

Retail is in free fall with some forecasts saying the US will have 25-40% less retail space in the next ten years. Then, there’s TJ Maxx and Marshalls with 33 straight quarters of increased sales, annual sales that exceed Nordstrom’s and JC Penny’s combined and a market value seven times that of Macy’s. Learn how they do it and why they should be a model for retailers everywhere.

Testimonials and third party endorsements and are powerful ways of convincing customers they’ve made the right choice, affirms that others have made the choice were pleased and helps them think they’re making a wide decision. This episode will teach you everything you need to know about collecting and using testimonials and endorsements.

Medline is the largest privately held manufacturer and distributor of medical supplies in the world. The companies more than 1,200 sales representatives generate more than eight billion in annual revenues for the 350,000 different products which are delivered from the firm’s more than 12 million square feet of warehousing. This is one incredibly company and here’s the story of how they built one of the most extraordinary sales organizations of all time.

Edelman is a leading global research and communication company that conducts an annual trust survey. The results this year are shocking. Have a listen.

Think about the last compliment you received from someone. I bet it made you feel really good. Years ago, a cashier at a drive through window at a Jack in the Box paid Jason Jennings a compliment that he's never forgotten; you could even say it was a life changer. To this day Jason can’t drive by the place on Lombard Street, in San Francisco, where the restaurant was located, without smiling a big smile. In this new edition of The Game Changers Jason shares the seven reasons why you should make giving compliments a big part of your life.

One of leadership’s commonly followed rules is to keep your cards close to your vest and make everything a big secret. This edition reveals that dinosaur like belief as being plain stupid.