The Generative Edge

You asked, we answered! In this special mailbag episode, we're tackling the most common (and controversial) questions you've sent our way about Generative AI.

• Are GenAI certifications worth your money—or just a flashy badge?
• What business tasks can GenAI actually automate (without the hype)?
• Can GenAI solutions really process and extract insights from documents?
• How well does GenAI handle different languages—and where does it fall short?
• Are GenAI tools, like ChatGPT, connected to the Internet, and should you trust its sources?

From AI-powered PowerPoints to document analysis and the reality of multilingual models, we're busting myths and giving you the inside scoop on what Generative AI can and can't do in the real world.

Join Stephanie & Brandon (Deloitte Central Europe) as they break it all down in this no-nonsense, practical guide to using Generative AI effectively.

Have more GenAI-related questions you want answered on the pod? Email us and we'll answer it in future episodes!

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Are you a customer success professional, learning and development leader, or someone exploring Generative AI's potential in your workplace? Then this episode of The Generative Edge is packed with insights tailored just for you!

Join hosts Stephanie and Brandon (Deloitte Central Europe) as they sit down with Peter Adams, Manager of Customer Enablement at ChurnZero and a celebrated thought leader in customer success. Discover how Peter uses Generative AI to revolutionize customer success strategies, streamline content creation, and empower his small but mighty team to achieve big results.

In this episode, you'll learn:

• How to use GenAI tools to reduce churn and boost team efficiency.
• Practical ways to integrate Generative AI into customer education and team workflows.
• Tips for overcoming creative blocks and leveraging GenAI as a productivity partner.
• Why human connection and creativity remain irreplaceable in the AI age.

Whether you're curious about GenAI-powered content creation, looking to enhance your team's productivity, or eager to explore AI's role in customer success, this episode will leave you inspired and ready to dive in.

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What's behind the buzz of Generative AI, and how can businesses move beyond the hype to harness its real potential?

Join The Generative Edge hosts Brandon Eychaner (Deloitte Central Europe) and Vyasaraj Kulkarni (AWS) as they sit down with Deloitte Central Europe's Market Activation Leader, Jan Hejtmánek. Together, they unravel the secrets of turning flashy GenAI promises into tangible results, the pitfalls of "POC fatigue," and how this transformative tech is reshaping industries.

From practical advice for C-suite leaders to fascinating stories of past AI hype cycles, this episode will leave you inspired and equipped to think differently about Generative AI.

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Watch our video episodes on YouTube. Want to be a guest or share your thoughts on The Generative Edge? Email us and we'll get back to you!

🎄 The Generative Edge: Holiday Special! 🎅 It's the most wonderful time of the year—and we're wrapping up the 2024 season with a festive holiday edition! Join our hosts Donovan, Vyas, and Brandon and executive producers (making their on-screen debut!), Vansh and Stephanie, as we reflect on the journey so far, share some behind-the-scenes moments, and celebrate the support from our amazing listeners.

In this episode: 🎁 The most rewarding highlights of launching the pod 🎁 A peek into our blooper reel and funny first takes 🎁 Holiday wishes and what's in store for 2025

So grab a cup of cocoa, settle in, and celebrate the season with The Generative Edge team. We promise plenty of laughs, a few surprises, and lots of holiday cheer.

Happy holidays from all of us at The Generative Edge!

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Imagine turning a 20-minute task into just 3-5 seconds! How much would that change your life and business? Join our host Brandon Eychaner, along with co-host Dagmar Bendova (Deloitte Central Europe) to interview special guest Shannon Pym (Intelligence Services Centre Lead, Deloitte Managed Solutions, UK), to discuss their transformative GenAI Risk Identification in News summarization tool and discover how they're revolutionizing productivity and redefining human-AI collaboration. Learn about the development process of this innovative tool, which drastically reduces the time needed to generate news summaries with remarkable efficiency. Understand the balance of technology and human oversight that ensures reliability and accuracy. This episode delves into how GenAI advancements enhance workflows and set new standards for future human-machine cooperation.

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Watch our video episodes on YouTube. Want to be a guest or share your thoughts on The Generative Edge? Email us and we'll get back to you!

What does it truly mean to "be more productive" with Generative AI—speeding up tasks or slashing company costs or something deeper? Join Brandon Eychaner and Stephanie Cohen (Deloitte Central Europe), as they break down the transformative impact of GenAI on productivity. They'll show you how these cutting-edge tools not only supercharge efficiency but also free up time for your most creative and strategic projects. Listen in for real-world applications and explore how focusing on emotional intelligence and communication is reshaping workplaces. Plus, invaluable tips for navigating AI implementation challenges and sidestepping common pitfalls.

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Watch our video episodes on YouTube. Want to be a guest or share your thoughts on The Generative Edge? Email us and we'll get back to you!

Ever wondered what's behind the magic of Siri and Alexa? How do computers transform human language into digital commands? Enter NLP, the unsung hero of Generative AI! Join hosts Donovan Spronk, Vyasaraj Kulkarni, and Brandon Eychaner as they pull back the curtain on the captivating world of Natural Language Processing and Generative AI. With special guests Kristýna Tomšů, Ali Saadat, and Szilvia Kepesi from Deloitte Central Europe's NLP Team, discover how these powerful tools are revolutionizing the tech landscape.

Get ready to: -Decode the secrets of NLP and its real-world applications -Learn how businesses can kickstart their GenAI journey and validate use cases -Explore fascinating examples, like transforming unstructured data from PDFs into actionable insights

Whether you're an GenAI enthusiast or a newcomer, this episode is a treasure trove of knowledge, bursting with practical tips to leverage GenAI responsibly and effectively.

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You've seen the recent headlines about GenAI adoption rates in companies. Everyone was SUPER psyched about ChatGPT and how transformative GenAI could be! Then... [crickets]

Why do so many GenAI projects flatline before they hit the real world? Is the PoC phase just a costly playground or a necessary step? We'll explore the gritty realities of GenAI implementation, from the essential mindset shift required to move past PoC to creating viable Minimum Viable Products (MVPs) that deliver real business value. Get ready for some hard truths and game-changing insights from our hosts, Donovan Spronk (Deloitte Central Europe), Vyasaraj Kulkarni (AWS), and Brandon Eychaner (Deloitte Central Europe) on making your GenAI dreams a profitable reality!

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Watch our video episodes on YouTube. Want to be a guest or share your thoughts on The Generative Edge? Email us and we'll get back to you!

When it comes to GenAI, have you ever wondered how organizations maintain accuracy, mitigate bias, and navigate complex regulations in data management? Join host Brandon Eychaner (Deloitte Central Europe) this week as we dive into the heart of data governance with our expert guest, Slava Petrova, a Senior AI & Data Manager at Deloitte Central Europe.

This episode unpacks the essential frameworks and ethical considerations that shape the world of Generative AI. Discover how the EU AI Act impacts data policies and learn valuable insights on defining roles and responsibilities within your team. Whether you're a data enthusiast or just curious about GenAI, you won't want to miss this enlightening conversation.

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Watch our video episodes on YouTube. Want to be a guest or share your thoughts on The Generative Edge? Email us and we'll get back to you!

So you're ready to have a cool and useful GenAI solution for your business! Now what? First order of business is to have "your house in order" aka have a good data strategy. But what is Data strategy? How do we organize our data? How do we make sure it's secure? Anyone wanting to implement GenAI solutions in their business must first have a good data strategy in place. For those who are at that stage, or would like to be, this episode of The Generative Edge offers a high-level overview of this crucial concept. Come along as host Brandon Eychaner (Deloitte Central Europe) talks with Krzysztof Rainholc, a Data Strategy manager at Deloitte Central Europe. They discuss the importance of:

• Starting with a maturity assessment
• Conducting interviews to uncover business issues with data
• Effectively communicating the strategy to all stakeholders

Tune in to discover the key steps to making your data work for you!

Thanks for listening to The Generative Edge! Subscribe, rate us, and share your thoughts!

Watch our video episodes on YouTube. Want to be a guest or share your thoughts on The Generative Edge? Email us and we'll get back to you!