What does it really take to scale AI across an enterprise?
At the AWS Hamburg Summit, Donovan Spronk sits down with Kevin Barbian, Head of IT & Program Owner Retail of the Future at Mercedes-Benz, and Sebastian Wolff, Senior Manager for Platform Engineering & AI at Deloitte Germany, to explore how one of the world's most iconic brands is turning AI ambition into business reality.
The conversation goes beyond today's excitement around generative and agentic AI to uncover a critical lesson many organizations overlook: successful AI transformation starts long before the first AI use case is deployed. Kevin shares how Mercedes-Benz made a bold decision to invest in a unified platform strategy, consolidate data, and break down organizational silos, creating the capabilities that now enable AI innovation at scale.
Together, they discuss:
• Why a value-centric approach beats a cost-centric mindset when investing in technology platforms • How democratizing access to trusted data unlocked new opportunities across the business • The role of AI in enhancing customer and sales experiences across a highly complex product portfolio • Lessons learned from driving adoption, change management, and AI fluency across the organization • Balancing innovation, governance, and risk in a rapidly evolving technology landscape • Why courage, ambition, and long-term thinking remain essential leadership traits in the age of AI
Whether you're leading technology, operations, data, or business transformation, this episode offers practical insights into what it takes to create the conditions for AI success.
The key takeaway? The organizations creating AI advantage today are often the ones that invested in the right capabilities long before the opportunity became obvious.
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