In this episode of GlideChat, Michael Lombardo, CEO of GlideFast, sits down with David Arbour, Service Delivery Director at GlideFast. Known as the "Goat" (Greatest of All Time) at GlideFast, David shares his journey into the world of ServiceNow, from being a full-stack developer to becoming a ServiceNow expert. The discussion covers David's passion for user experiences, his recent innovative record merge tool, and valuable advice for fellow consultants and developers. Join us for insights into David's approach to work, his dedication to excellence, and the thriving culture at GlideFast.