Transforming Performance Management with Chris Bjorling

In this episode, our host interviews Chris Bjorling, President of Fidello, and winner of the Golden Stevie Award. The conversation focuses on the evolution and importance of performance management, highlighting its role in career development and organisational success. Chris offers insights on how performance management should be more supportive than punitive, discussing cultural and generational shifts and the emerging role of AI. He shares practical strategies, such as the 'four questions, four times a year' method to improve management conversations. Challenges are also covered, notably the need for better managerial training and adapting to the changing workforce dynamics. The discussion wraps up with Chris's reflections on his career achievements and the recognition his company has received for their innovative approaches.

00:00 Introduction and Guest Welcome

00:25 Meet Chris Abling: Career and Achievements

01:35 Understanding Performance Management

03:58 Challenges in Performance Management

10:51 Generational Differences in the Workforce

18:49 AI and Future Trends in Performance Management

28:40 Award Recognition and Closing Remarks

📩  Want to contact Chris?
👉🏾 https://web.fidello.com/
👉🏾 https://www.linkedin.com/in/christopher-bjorling/

📬 Stay in the know: https://www.haylohr.com
📱 Follow us:

Twitter/X: @haylohr
TikTok: @trishinhr
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IMPORTANT INFORMATION: This video is published by Trish Hewitt of Haylo HR HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded (June 2025), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales.

In this episode, we sit down with Rachel Way to discuss the vital topic of feedback in the workplace. Drawing from her extensive experience in HR and 360 feedback sessions, Rachel shares her insights on why feedback is essential, how it can be done effectively, and the role it plays in personal and professional growth. We explore the challenges managers face when providing feedback and discuss ways to create a culture that fosters constructive and honest feedback. Rachel also provides practical tips on how to give and receive feedback, even in challenging situations. Tune in to learn more about the transformative power of feedback in achieving organisational goals and enhancing employee performance.

00:00 Introduction and Guest Welcome
00:17 The Importance of Feedback
02:57 Understanding 360 Feedback
04:10 Examples of Good and Bad Feedback
05:28 Impact of Constructive Feedback on Performance
07:00 Documenting Feedback: Pros and Cons
09:33 Challenges in Giving Feedback
13:12 Creating a Feedback Culture
20:37 Handling Feedback for Senior Leaders
22:54 Conclusion and Contact Information

📩  Want to contact Rachel?
👉🏾 https://www.theworkbees.com/
👉🏾 https://www.linkedin.com/in/rachelmway/

📬 Stay in the know: https://www.haylohr.com
📱 Follow us:

Twitter/X: @haylohr
TikTok: @trishinhr
Instagram: @haylo_hr

GET IN CONTACT
https://www.haylohr.com/

IMPORTANT INFORMATION: This video is published by Trish Hewitt of Haylo HR HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded (June 2025), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales.

What do bad bosses really cost us, and how do we break the cycle?

In this eye-opening episode, I sit down with Debra Corey, award-winning HR leader and co-author of Bad Bosses Ruin Lives: The Building Blocks for Being a Great Boss. We explore the hidden damage toxic leadership causes, from burnout and anxiety to low engagement and high turnover, and how to fix it.

🎧 You’ll learn:

• The 10 types of bad bosses (and how to spot them)
• The real-life impact of toxic management on employees
• Practical tools to become a better, more human leader

Whether you’ve survived a bad boss or want to make sure you’re not becoming one — this is a must-listen.

📚 Get the book: Bad Bosses Ruin Lives by Debra & Ken Corey here: https://www.amazon.co.uk/s?k=bad+bosses+ruin+lives&crid=3CHDMR3VZZC8Z&sprefix=%2Caps%2C191&ref=nb_sb_ss_recent_2_0_recent

📬 Stay in the know: https://www.haylohr.com 
📱 Follow us:

Twitter/X: @haylohr
TikTok: @trishinhr
Instagram: @haylo_hr

🚨 New Employment Law Changes You NEED to Know | Fire & Rehire, Sick Pay, Fair Work Agency Explained

In this powerful episode, top employment lawyer Joanna Sutton returns to break down some of the most controversial and progressive updates in the Employment Rights Bill — and what they mean for you, your business, and your career.

🔥 We dive deep into:

The clampdown on fire and rehire practices
Protections around family leave dismissals
Menopause action plans and workplace diversity
Changes to collective redundancy rules
Long-overdue reforms to statutory sick pay
Tougher laws on sexual harassment at work
The proposed Fair Work Agency – a new body set to reshape UK employment standards
Whether you’re in HR, a manager, or an employee, this episode helps you stay legally prepared and ahead of the curve.

🧠 Don’t miss Joanna’s clear, practical insights on how to navigate this evolving legal landscape.

⏱️ Chapters
00:00 Introduction & Guest Welcome
00:38 Fire and Rehire Practices
05:06 Dismissal Following Family Leave
08:26 Diversity & Menopause-Related Reforms
11:45 Collective Redundancy Rules
15:39 Statutory Sick Pay Changes
19:21 Tackling Sexual Harassment in the Workplace
24:00 What is the Fair Work Agency?
26:51 Final Thoughts & Contact Info

📬 Stay in the know: https://www.taphr.co.uk/
📱 Follow us:

Twitter/X: @tap_hr
TikTok: @taphr
Instagram: @tap_hr

GET IN CONTACT
https://www.taphr.co.uk/

Follow us on social media! 
Twitter/X:  @tap_hr   
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Mailing list: https:// www.taphr.co.uk/ 
Subscribe to this channel - click 'SUBSCRIBE' above

IMPORTANT INFORMATION: This podcast is published by Trish Hewitt of Tap HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded (October 2024), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales.

🎙️ Episode Title:
What You Need to Know About the Employment Rights Bill – Key Changes Explained

📌 Show Notes:
In this episode, employment law expert Joanna Sutton joins Tap HR’s Trish Hewitt to break down the most important and potentially game-changing updates in the Employment Rights Bill. Whether you're an employer, HR professional, or employee, this conversation is essential listening to stay compliant and ahead of the curve.

We cover:

• ✅ Unfair dismissal: What’s changing and who it affects
• 👶 Day-one rights for maternity, paternity, and bereavement leave
• 🧾 Updates to zero-hours contracts and the impact on flexible work
• 📅 Changes to reasonable notice periods
• ⚖️ Practical guidance for employers navigating the new landscape

Joanna brings her legal expertise, while Trish focuses on what this means for real businesses — cutting through the jargon and giving you the actionable takeaways you need.

🎧 Listen now to learn:

• What legal changes are on the horizon
• How to prepare your business for the shift
• What employees should expect moving forward

🔗 Useful Links:
Explore our HR resources: https://www.taphr.co.uk
Follow us on TikTok and Instagram: @tap_hr
Subscribe for more expert HR insights!

💬 Call to Action:
If you're a business owner or HR manager, now’s the time to review your policies. Need support? Reach out to Tap HR for no-nonsense, legally-backed HR advice.

In this episode I caught up with the amazing Emily Horton from More Diverse Voices to talk about using inclusive language in the workplace, we cover:

✅ What is inclusive language
✅ How to apologise when you get things wrong
✅ Great examples of using inclusive language in the workplace
✅  Authenticity and inclusive language
✅  Understanding privilege
✅  Allyship
✅  Useful resources to help with using inclusive language

GET IN CONTACT
You can get in contact with Emily here: https://www.morediversevoices.com/

IMPORTANT INFORMATION: This video is published by Trish Hewitt of Tap HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded March 2024), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales.

In this episode, about I caught up with the amazing Katie Allen from Katie Allen Consulting to talk all things Allyship, we cover,

✅  What is Allyship?
✅  Why is Allyship important and why does it matter?
✅  How can individuals be allies and be supportive?
✅  What should you avoid when wanting to be an ally?
✅  Being an ally in the workplace
✅  How can Leaders be allies and create inclusive working spaces?
✅  What is performative Allyship?
✅ What is an Echo chamber?
✅  What does the future look like for Allyship?
✅  The importance of education when it comes to Allyship
✅  Stepping up and stepping back when acting as an ally
✅  How can you get support with being an ally?

GET IN CONTACT
You can get in contact with Katie via Linkedin here;  https://www.linkedin.com/in/katieallenconsulting?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app

USEFUL RESOURCES
The Good Ally, A Guided Racism Journey from Bystander to Changemaker by Nova Reid

IMPORTANT INFORMATION: This video is published by Trish Hewitt of Tap HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded February 2024), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales.

#employmentlaw #employment #law #hr #discrimination #unfairdismissal #harassment #banter 

2023 saw some unusual cases reach the Employment Tribunal in the UK. In this episode, I'm joined by Roscoe Fernandes, an Employment Lawyer from Centurion Legal, to discuss these cases in more detail and what both employees and employers need to know about their outcomes. We talk through;

✅ Unfair Dismissal with a case of a train driver pranking an employee 
✅ Sexual Discrimination with a case around the use of toilet facilities 
✅ Sexual Harassment with a line manager in a hotel chain being inappropriate and when banter becomes harassment 
✅ Unfair dismissal with an employee being dismissed from Tesco 
✅ Maternity-related discrimination with a Cambridgeshire based case 

GET IN CONTACT You can contact Roscoe via LinkedIn here; https://www.linkedin.com/in/employmentlawyernottingham/ and you can see more about Centurion Legal here; https://www.centurionlegal.co.uk/ 

Follow us on social media! Twitter/X: @tap_hr Tiktok: https:// www.tiktok.com/@taphr?_t=8Uuc. Instagram: https:// www.instagram.com/tap_hr/ Mailing list: https:// www.taphr.co.uk/ Subscribe to this channel - click 'SUBSCRIBE' above 

IMPORTANT INFORMATION: This video is published by Trish Hewitt of Tap HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded February 2024), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales. 

OTHER USEFUL VIDEOS Employment Law Changes in 2024 https://youtu.be/SeMS9ZyHGO4?feature=shared 

Managing Redundancies https://youtu.be/YfXlmC-gvjM?feature=shared 

When does banter in the workplace become harassment? https://youtu.be/EYFY1w3SmOM?si=vB9eyEgGC0MnpEh5 

RESOURCES 
The Equality Act https://www.legislation.gov.uk/ukpga/2010/15/contents

2023 saw some interesting cases reach the Employment Tribunal in the UK. In this episode, I'm joined by Joanna Sutton, an Employment Lawyer from Nockolds Solicitors Limited to discuss these cases in more detail and what both employees and employers need to know about their outcomes. We talk through;

✅  Making reasonable adjustments in AECOM Ltd v Mallon
✅  Sexual Harassment in Finn v The British Bung Manufacturing Ltd
✅  Agency Worker Rights in Kour v Angard Staffing Solutions
✅  Not coming into work due to COVID safety concerns in Rodger v Leeds Laser Cutting
✅  The Menopause and Disability Discrimination in Lynskey v Direct Line
✅  Defamation and Employment References in Smith v Surridge & Others

GET IN CONTACT

You can contact Joanna via LinkedIn here; https://www.linkedin.com/in/joannaesutton/ and you can see more about Nockolds here; https://www.nockolds.co.uk/

Follow us on social media! 
Twitter/X:  @tap_hr   
Tiktok: https:// www.tiktok.com/@taphr?_t=8Uuc. 
Instagram: https:// www.instagram.com/tap_hr/ 
Mailing list: https:// www.taphr.co.uk/ 
Subscribe to this channel - click 'SUBSCRIBE' above

IMPORTANT INFORMATION: This video is published by Trish Hewitt of Tap HR. The information in this video is for general guidance only and, although the presenter believes it was correct at the time it was recorded January 2024), the law may have changed since then. You should always seek your own legal advice. This advice adheres to employment law within England, Scotland and Wales.

OTHER USEFUL VIDEOS
Employment Law Changes in 2023 
https://www.youtube.com/watch?v=SeMS9ZyHGO4&t=2s

Disability Discrimination and Reasonable Adjustments
https://youtu.be/iypVtKb-M_8?si=YkbKPJEUm_UIrm1O

In this episode, we caught up with Tina Neve to discuss perfectionism and how it effects individuals in the workplace. 

We cover questions like:

✅ What is perfectionism?

✅ What are the main causes of perfectionism?

✅Is perfectionism always a bad thing?

✅ How does perfectionism impact people?

✅ How does perfectionism impact people in the workplace?

✅ What are the signs of someone being a perfectionist?

✅ Are there any tools that people can use to manage perfectionism?

CONTACT TINA

[email protected]

Check out or website for our full podcast terms here https://www.taphr.co.uk/tap-hr-podcast-terms