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🎙️ Welcome back to The Heart of PHC Podcast! In this episode, hosts Rylee, Moises, and Kirstin sit down with Stephany Balow, Chief Administrative Officer at Primary Health Care, to discuss her journey, her role at PHC, and how she’s helped shape the organization over the years.

Tune in to hear about:
✨ Stephany’s career path and what led her to become CAO
✨ How PHC has evolved and grown since she joined
✨ The day-to-day challenges and rewards of healthcare administration
✨ The importance of fostering a Culture of Safety in healthcare
✨ Advice for those considering a career in healthcare leadership

Whether you’re interested in healthcare administration, the inner workings of a community health organization, or simply want to get inspired by the people behind PHC, this episode is for you!

💡 Don’t forget to subscribe to The Heart of PHC Podcast on YouTube, Spotify, or your favorite podcast platform to stay updated on future episodes.

🔗 Learn more about Primary Health Care: https://phciowa.org

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In this episode, we’re excited to share all the details about our upcoming Fundraising Event on October 23rd, Together For Health! Join us as we talk about what makes this event so special, the cause it supports, and the incredible difference your participation can make.

Hear from team members who have been working hard to make this event a success, learn about the fun activities and ways you can participate, and discover how every contribution — big or small — helps support our mission. Whether you plan to attend, volunteer, or simply help spread the word, this episode will show you how powerful it can be when we all come together for a good cause.

Join us as we celebrate community, connection, and giving back — all leading up to an unforgettable night on October 23rd!

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In this episode, we open an honest and compassionate conversation about suicide prevention. Together, we explore the warning signs, break down the stigma surrounding mental health, and highlight the importance of reaching out—whether for yourself or someone you care about. Listeners will hear about practical tools, local and national resources, and the power of simply starting the conversation.

No one should face these struggles alone. If you or someone you know is having thoughts of suicide, please know that help is available 24/7. 

Crisis Resources

• Polk County: Mobile Crisis Team — 515-283-4811
• Surrounding counties: 855-581-8111 (24/7 response)
• 988: Suicide & Crisis Lifeline (immediate support anytime)
• Your Life Iowa: 855-581-8111 (statewide help with mental health, substance use, community resources)
• NowMattersNow.org: Coping tools, support groups, and skill-building

Remember — help is available. You are not alone.

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In this episode, we sit down with Jenny Brown, from PHC’s Human Resources team, to talk about the role HR plays in shaping a positive and supportive work culture. Jenny shares how PHC works to create an environment where staff feel valued, connected, and set up for success. From building inclusive spaces to encouraging professional growth, she highlights the people-first practices that make PHC’s culture unique.

Tune in to hear Jenny’s perspective on what it takes to build strong workplace relationships, support employees through challenges, and keep PHC’s mission alive through its people.

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In this episode, we sit down with John Shaw, Director of Clinics at PHC, to hear his inspiring journey from the early days of serving patients to leading clinic operations across our organization. John shares how his dedication to accessible, compassionate healthcare shaped his career path, the lessons he’s learned along the way, and what drives him to continue improving care for our community. It’s a story of growth, service, and the power of staying true to your mission. 

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In this episode of The Heart of the Enneagram, hosts Rylee and Moises sit down with their brilliant cohost, Kirstin Bounds, to tap into her endless well of Enneagram wisdom.
From personal growth to the deeper meanings behind each type, Kirstin shares how the Enneagram has shaped her life and relationships — and why she believes it’s more than just a personality test. Whether you're new to the Enneagram or a longtime fan, this conversation is packed with insights, laughter, and “aha” moments.
🔁 Like, subscribe, and share if you love digging into what makes us us.

💬 Drop your Enneagram type in the comments!

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In this episode, we’re joined by Sarah Wignall, Prevention Services Manager with The Project of Primary Health Care (PHC). Sarah brings her passion and expertise to a powerful conversation about HIV and STI prevention, breaking down stigma, and what the future of sexual health services looks like. Whether you're new to the topic or have been in this space for years, this episode offers insight, hope, and a call to action.

Tune in to hear about the innovative work happening at The Project—and how we can all play a role in creating a healthier, more inclusive community.

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In this premiere episode of The Heart of PHC Podcast, we sit down with Shelby Ridley, PHC’s Director of Programs, to explore how our Homeless Support Services and Centralized Intake process are making a real difference in the lives of individuals experiencing homelessness. Shelby shares insights into how PHC connects people to critical resources, builds trust, and opens pathways to stability and hope. Join us as we go behind the scenes of the work that lies at the heart of PHC.